Add-ons: Encourage Clients to Book More Services and Products

Have you watched a loyal client come back and forth, over and over again for the same service without ever trying any of the other treatments you offer? Well, we’re ready to help you solve that problem. Activate our latest feature: Add-ons. And get ready to start encouraging customers to book additional services and products each time they view your Booksy Profile.

Add-ons is our newest tool that’s designed to promote services and products that usually aren’t booked individually but need to be promoted and managed. Encourage clients to use Add-ons to schedule nail art with a manicure. Let clients use Add-ons to book a beard trim after a fresh cut. Help regulars use Add-ons to get a hot stone treatment along with their next massage.

Before Add-ons, if a client wanted additional treatments, Booksy providers had to do the extra legwork of confirming the availability of that request. They’d have to calculate the total time of the appointment. And then there was the hassle of making sure that staffers, resources, and break times could accommodate providing one or more extra services. 

Activating Add-ons eliminates all of those unnecessary steps. Keep enjoying the convenience of letting your clients book online 24/7. But don’t miss out on this opportunity to suggest complimentary services or products. Keep reading to learn more about Add-ons to find out why it’s easier than ever to start expanding your service offerings today.

Why Add-ons Are So Important

When it comes to making clients feel the absolute best about themselves, most beauty and wellness professionals have a number of services that they’ve mastered. Some of those services include pompadours, advanced coloring, or pedicures. 

But then there are “add-ons,” which are complimentary services or products. Think of them as compliments to existing services like adding an extra 15 minutes to a massage, booking nail art with a manicure, or requesting a soothing hot towel shave to compliment a beard lining. 

Since Add-ons usually aren’t stand-alone services, they’re rarely booked individually. And that’s part of the reason why it’s so important for providers to take advantage of this feature. Without ever lifting a finger, you can encourage clients to spend a little extra. 

Using Booksy means scheduling with ease and flexibility. Add-ons is our latest tool that lets clients do exactly that—easily book complimentary services or products. Add-ons are quick and simple to set up. And they’re available for both Booksy Biz Pro and Lite users. In short, this straightforward tool can expand your service offerings while streamlining the booking process. 

Achieve better self-service booking for your customers while reducing administrative work on your side. Just make sure to activate Add-ons for them to appear on your Booksy profile, so that customers can truly customize their experience. And remember that the Add-on could be an additional service. But it can also be a product, such as crystals or a premium shampoo. 

Setting up Add-ons

Activating this brand new feature means your clients get the opportunity to customize their experience each time they book. And that makes it easier for you to plan the correct duration of each appointment. Take a few moments to review the following step-by-step guide to begin setting up Add-ons:

1. Navigate to your Business Settings.
2. Select Services Setup.
3. Choose Add-ons and click the Plus icon at the bottom right corner of the screen.
4. Enter the Name of the Add-on
5. Set how much Time will be needed for the Add-on, if any. 
6. Enter a Price for the Add-on (choose $0 if you don’t want to charge an additional fee).
7. Add a Description to explain the Add-on and its value. 
8. Upload a Picture to showcase the service and familiarize clients with the end results.
9. Under Details, decide if this Add-on should be Bookable Online. 
10. Select the Services this Add-on can be booked with. 
11. Put a limit on the Number of Add-ons that a client can book at a time. 
12. Finally, enter the Tax Rate and select Add. 

From here, you’re ready to offer your clients a more customizable experience the next time they schedule an appointment. Just make sure your Add-ons are bookable online. Once you take that step, clients have the power to choose additional services or products, whenever they use the customer app.

Cross-Selling and Upselling

The best part about Add-ons is that it’s incredibly timely. Running a successful small business on the heels of a pandemic is an uphill battle. And succeeding in the beauty and wellness industry poses a host of challenges. Even though there’s a variety of different ways to drive sales, cross-selling and upselling are proven approaches. And Add-ons can help you implement those strategies quickly and easily.

One of the more important things to remember when it comes to this feature is that it allows you to cross-sell and upsell multiple services and products to generate more revenue. Get clients to spend just a bit more at the register each time they visit by taking advantage of this opportunity to share your talent and expertise. 

Even though cross-selling and upselling can drive sales, it’s also great for clients. They will appreciate the additional options, which can help them customize their experience at your salon or barbershop. Enticing them to book more services or select different products can help them fully unwind in a place that already feels like home.

Easily create and assign Add-on services or products to increase the value to your business and minimize administrative hassles. Anticipate the duration of services in a more efficient and accurate way. And streamline the checkout process, all while earning more.