No-Show Protection

Available through Mobile Payments

Set boundaries. You're worth it.

Don’t let unreliable clients impact your livelihood. Keep them accountable with No-Show Protection from Booksy.

Your money, guaranteed.

Use Prepayments to collect an upfront deposit for your services. Your clients can secure their appointment, while you secure your income.

25% fewer no-shows
Great for high-value or longer services and covering upfront costs
You decide how much to collect, and for which services

SECURE YOUR INCOME

Set clear expectations.

Use Cancellation Fees to charge for late cancellations and no-shows. Your clients will know to respect your time, from the very first booking.

20% fewer cancellations
Great for recovering lost revenue
You choose whether to process or waive the fee

CREATE YOUR POLICY

25%

FEWER NO-SHOWS

20%

FEWER CANCELLATIONS

Up to $400

INCREASE IN MONTHLY REVENUE

***

Figures based on average Booksy usage data. Results will vary.

How to set up Booksy No-Show Protection

Verify your account

First, you’ll need to enable Mobile Payments. Head to Settings > Payments & Checkout > Account Verification.

Get started

Set your rules

Enable Prepayments, Cancellation Fees, or both. Apply them to some or all services. Note: each service can only have one rule.

No-Show Protection FAQ

Define your policy

Add your Cancellation Policy to your Booksy Profile, so clients know exactly what to expect before booking.

TELL ME MORE

Reward Loyalty

For those clients you can always count on, use the Trusted Client feature to let them bypass Prepayments and Cancellation Fees when they book you on Booksy. Go to Settings > Payments & Checkout > No-Show Protection > Trusted Clients.

Industry leaders count on Booksy No-Show Protection

"Get away from 'that' type of client." Spifster | Spifster Nails

"It makes communication easier." Taylor Leven | Headspace Barber

Get paid, faster.

As part of Booksy Payments, all funds collected through No-Show Protection will hit your account the next business day. If you need your money sooner, use Fast Payouts to get paid in 30 minutes for a 1% fee.