Taking control of your business and clients

Control. This may be one of the most important words in a salon. Your livelihood is held together by asking the right questions and your tried and true booking method. You've been trained to pick the right times and right services for your clients. This handles most of your problems and lets you sleep at night.

Most of the time, you love your job and interacting with clients that give you an opportunity to demonstrate your skills. Then it’s time for your 5:30 color with newcomer Kember. Kember walks in 20 minutes late with a weak excuse and a full cup of Starbucks. 

Over the phone, she had sworn up and down that she’d never colored her hair at home. However, her ghastly brassy tresses with a solid two inches of 5N growth reveal her previous affair with box color and that the experience had been neither nice nor easy. Now she wants a “natural-looking” 2R with golden highlights. Jesus, Kember.

No matter much you ask during a call or how well you micromanage your time, there will always be the unpredictable human element. Are we saying that Booksy can completely cure your Kembers? 

If only. Sadly, if you take new clients, there can always be an issue with them due to the reason stated above. But Booksy has ways to dramatically reduce potential issues with new clients and help direct them to better booking practices. Plus, we have ways of consistently giving existing clients the service they want without a single phone call or falling behind.

What we can realistically offer

So you may never be completely free of weird people moaning while they get their hair shampooed or hair splinters. However, Booksy's system can help you:

1. Customize the perfect service time for each client's unique hair type, service/treatment history and style preference... and never have to calculate that specific appointment for them again.
2. Improve the chances of getting the right results for a client- even the "Do what you want" or "Like three appointments ago" types.
3. Get better financial returns with all of our calendar and business management features, including sales reports, commission settings and inventory.
4. Deliver beautifully customized marketing messages to whomever you want, whenever you want, automatically.
5. Politely nudge clients towards your slower hours... filling up gaps and your wallet (11 on Tuesday, anyone?).
6. Dramatically reduce no-shows, and still get compensated when someone doesn't show up.

It is important to note that we can provide all of these benefits even if you add serious restrictions to your booking page... and you can get the first four benefits without letting a single client book.

Let us show you how

We want to create a new blog series just on how you can use Booksy for MORE order and stability- not chaos. To do this, we'd love your feedback on what features are most important to you and which areas worry you the most.