Billionaire Barber

Thank you 🫡

Hi G, we sincerely apologize for the inconvenience that day. Unfortunately, there was an unexpected situation that forced us to temporarily close the shop for about an hour before reopening. We did try reaching out to you regarding the delay, but unfortunately we didn’t receive a response. We truly value you as a client and every previous visit with us has always gone well, which is why we were disappointed this situation happened. We also offered a complimentary full service to make things right, but haven’t heard back from you yet. We completely understand your frustration, but we do feel that a 1-star review does not reflect the level of service and care we consistently provide to our clients. As a small business, reviews have a major impact on our reputation, and we always try our best to resolve situations professionally and fairly. We’d still love the opportunity to make this right for you and hope to hear back from you soon.