The Kemsley Barber Co

Dear Aria, Thank you for your 5-star review! Your feedback means a lot to us, and we truly value your ongoing support. I understand your concern about our pricing, especially given the current economic challenges. Since 2019, we implemented a £1000 annual fee for Booksy to enhance efficiency and accommodate necessary adjustments in pricing due to time allocation during appointments. Factors like a £13,000 rent, £10,000 in bills, and increased operational costs due to rising utility expenses and corporation tax (now 25%) influence our pricing. Our barbers, as independent professionals, consider factors like mortgages and family responsibilities, reflected in the current £27 rate for a haircut. Despite a 3.846% increase in 2023 (50% below recommended increases by other businesses), our prices remained fair. Our barbers, with high skills, maintain an 80% booking rate, highlighting their value. We offer thoughtful services, considering environmental impact by refraining from unnecessary washes and limiting eyebrow services to senior clients to avoid harm to young hair. I apologise for the length, but I wanted to provide a detailed explanation. Your satisfaction is our top priority, and we're committed to delivering exceptional service. Thank you again for your support. Best regards, Jim & Jordan