INFORMATION OBLIGATION
We inform you that we process your personal data - detailed information can be found below:
Personal data administrator Personal data administrator
Booksy UK Ltd.with its registered office in Suite 29 The Old Printworks Commercial Road, Eastbourne, BN21 3XQ, Company Number - 09931642;
Administrator contact details You can contact us at:
  1. . by phone at +44 (0) 1323 700057;
  2. to the e-mail address: gdpr.gb@booksy.com;
  3. in writing, to the following address: Booksy UK Ltd, Suite 29 The Old Printworks Commercial Road, Eastbourne, BN21 3XQ;
  4. via the Booksy App.
Booksy personal data protection officer contact details We have appointed a person responsible for the protection of personal data, i.e. a personal data protection officer, who can be contacted:
  1. to the e-mail address: gdpr.gb@booksy.com
  2. in writing, to the following address: Booksy UK Ltd, Suite 29 The Old Printworks Commercial Road, Eastbourne, BN21 3XQ.
Purposes and legal basis for data processing We process your personal data for the following purposes:
  1. conclusion and performance of the contract for the use of the Booksy website - such processing of your personal data is necessary for the performance of the contract (article 6 (1)(b) of GDPR);
  2. marketing of Booksy products or services (excluding direct marketing) – the processing of your personal data for this purpose will take place in pursuing the legitimate interest of Booksy (article 6 (1)(f) of GDPR), which is the possibility of marketing your own products and services;
  3. direct marketing of Booksy products or services - such processing of your personal data is necessary to implement the legitimate interest of Booksy (article 6 (1)(f) of GDPR), which is the possibility of marketing your own products and services, consisting of direct communication with you in the purpose of advertising and promoting Booksy services;
  4. profiling / grouping (i.e. conducting analysis that may also apply to personal data, and grouping clients - in order to tailor Booksy products or services and their marketing services to your preferences, as well as to the preferences of specific customer groups identified by us) - processing your data for this purpose will be carried out in the implementation of our legitimate interest (article 6 (1)(f) of GDPR);
  5. research on preferences regarding the demand for Booksy services (e.g. in the form of telephone, text or e-mail surveys) - which is necessary to fulfill the legitimate interest of Booksy (article 6 (1)(f) of GDPR), which it is possible to determine the catalogue of products and services of interest to customers and their level of satisfaction with Booksy's services;
  6. establishing, investigating or defending against claims related to the concluded contract or the processing of your personal data - the processing of your personal data in this regard is necessary to implement the legitimate interest of Booksy (article 6 (1)(f) of GDPR), which is the possibility determination, investigation or defense against possible claims;
  7. compliance with legal obligations incumbent on Booksy, resulting from the relevant provisions of law - the processing of your personal data in this case is necessary to meet the legal requirements to which Booksy is subject (article 6 (1)(c) of GDPR);
  8. creating statements, analyses, statistics for the internal needs of Booksy, including reporting, planning development of services, development works in the Booksy system, creating statistical models - such processing of your personal data is necessary to implement the legitimate interest of Booksy (article 6 (1)(f) of GDPR), which is analysis and development of activities;
  9. implementation of new or developing solutions / functionalities of Booksy systems / applications (development of application functionality, teWe explain that Booksy does not use invasive profiling and tracking practices for marketing or advertising purposes.
  10. You can object to such processing of your personal data by sending us an e-mail to: gdpr.gb@booksy.com, by calling: +44 (0) 1323 700057 or by contacting via the Booksy App of new solutions introduced, analysis of the type necessary to introduce new functionalities, creation of analytical tools / reports, etc.) - such processing of your personal data is necessary to pursue a legitimate interest Booksy (article 6 (1)(f) of GDPR), which is to develop and ensure the security of Booksy systems / applications.
Profiling / clustering Please be advised that we profile / group clients to provide our services and target ads, reminders, recommendations and promotions in a way that best suits them and your preferences. This profiling can be done on the basis of your following data:
  1. activity on the website and in the Booksy application;
  2. geolocation;
  3. gender;
  4. hours of using Booksy services;
  5. the time of last activity on the website or in the Booksy application;
  6. analysis of photos on Booksy that you liked.
We explain that Booksy does not use invasive profiling and tracking practices for marketing or advertising purposes. You can object to such processing of your personal data by sending us an e-mail to: gdpr.gb@booksy.com, by calling: +44 (0) 1323 700057 or by contacting via the Booksy App.
Categories of data recipients The recipients of your personal data may be:
  1. companies from the Booksy Capital Group;
  2. entities authorised pursuant to legal provisions (courts, state authorities);
  3. entities providing Booksy with accounting, IT, marketing, communication and analytical, legal and debt collection services;
  4. our subcontractors and other entities with whom we cooperate.
Transfer of data outside the European Economic Area Your data will not be transferred to entities located outside the European Economic Area.
Data storage period We will process your data:
  1. in order to conclude and perform the contract - until the contract is terminated or expires, and then until the claims expire;
  2. for the purpose of marketing products or services (excluding direct marketing) - until the contract is terminated or expires, or until you object to data processing for this purpose;
  3. for direct marketing of Booksy products or services - until the contract is terminated or expires, or until you object to data processing for this purpose;
  4. for profiling / grouping – until the contract is terminated or expires, or until profiling consent is withdrawn;
  5. examining preferences regarding the demand for services - until the contract is terminated or expires, or until you object to data processing for this purpose;
  6. to determine, pursue or defend against claims - until such claims expire;
  7. fulfilling legal obligations - until the data storage obligations resulting from legal provisions expire;
  8. to create summaries, analysis, statistics for internal purposes – for the duration of the contract, and then until the limitation period for claims arising from the contract or until objecting to data processing for this purpose;
  9. to implement new or develop solutions / functionalities of Booksy's systems / applications – until the contract is terminated or the contract expires, or until you object to data processing for this purpose.
Your rights According to the GDPR, you are entitled to:
  1. the right to access your data and receive a copy thereof;
  2. the right to rectify (amend, supplement) your data;
  3. the right to delete data, limit data processing;
  4. tright to data portability; in order to exercise the above rights, contact Booksy: via e-mail gdpr.gb@booksy.com by phone: +44 (0) 1323 700057 via the Booksy App
  5. the right to lodge a complaint with the supervisory authority (Information Commissioner’s Office).
The right to withdraw consent You can withdraw your consent to the processing of personal data at any time - this only applies to data that Booksy will process on the basis of your consent. For this purpose, you can send us an email to:gdpr.gb@booksy.com, call: +44 (0) 1323 700057 or contact via the Booksy App.
Withdrawal of consent will not affect the lawfulness of data processing prior to withdrawal of consent.
Right to object You can at any time object to the processing of your personal data processed by Booksy in order to pursue a legitimate interest (article 6 (1)(f) of GDPR) by sending us an e-mail to: gdpr.gb@booksy.com by calling number: +44 (0) 1323 700057 or by contacting via the Booksy App.
Booksy will then no longer be allowed to process your personal data, unless Booksy demonstrates the existence of valid legitimate grounds for processing, overriding your interests, rights and freedoms, or grounds for establishing, pursuing or defending claims.
If you object to data processing for direct marketing purposes - in any case Booksy will cease processing your personal data for this purpose.
Information about the requirement or voluntary provision of data and the consequences of not providing it Providing your personal data is voluntary, but necessary to conclude and perform the contract, for the use of the Booksy website and the implementation of the other above mentioned purposes. To the extent that Booksy processes data based on consent - consent does not have to be expressed by you in order to use Booksy's services.