so let me get this straight ... you want me to accomadate you and understand you’re situation when you make appointments and don’t show up but I am a couple minutes late for you appointment and you choose to make a review !? Well I'm Sorry you feel that way , I’ve serviced you plenty of times this past year or so , yet the cuts are just now getting sloppy ? This is my profession I can only progress so I disagree and I have plenty of “long term” clients that would disagree also , hope you find the right barber for you !