Zelenska Beauty

ZELENSKA BEAUTY – SALON POLICY Welcome to Zelenska Beauty! To give every guest our full attention and time, we kindly ask you to review our policies before booking. By booking an appointment, you agree to the terms below. BOOKING No card or deposit is required to book. Booksy will send you reminders before your appointment, so please confirm or let us know if your plans change. CANCELLATIONS & RESCHEDULING Please give at least 24 hours' notice to cancel or reschedule. Our appointments are reserved just for you, and last-minute changes mean another guest could have had that time. Clients with late cancellations or no-shows may be asked to pay a deposit or prepay for future bookings. After two no-shows, we may no longer be able to accept bookings. LATE ARRIVALS We offer a 15-minute grace period. After that, your service may be shortened (at full price) or rescheduled. COLOR & CHEMICAL SERVICES Please let us know about any allergies, sensitivities, or recent box dye, henna, keratin, or relaxer treatments. A patch or strand test may be required 48 hours before your first color service. We can't guarantee results if this information isn't shared. SATISFACTION GUARANTEE Your happiness matters to us. If you're not completely satisfied, please contact us within 7 days of your appointment, and we'll provide a complimentary adjustment of the same service. Because services involve our time and expertise, we do not offer refunds on completed services. Adjustments requested after 7 days are charged at regular prices. RETAIL Unopened products may be returned within 14 days with a receipt. GUESTS & HEALTH Our studio is a private suite, so please arrange extra guests or children with us in advance. If you're feeling unwell, let us know and we'll reschedule with no fee. PHOTOS & SOCIAL MEDIA We love sharing our work! We'll always ask before posting photos or videos of you. Just let us know if you'd prefer not to be featured. PAYMENT & GRATUITY We accept [cards, Apple Pay, cash, etc.]. Gratuity is not included and is always appreciated, never required. PRIVACY Your contact details and service notes are used only to care for you and manage your appointments. We never sell or share your information. Thank you for choosing Zelenska Beauty. We can't wait to see you! Zelenska Beauty 9455 S Santa Monica Blvd, Beverly Hills, CA 90210