Tacia’s cleaning services
3200 Hartley Rd, Jacksonville, 32257
4.3
3 reviews
Mobile service
Tacia’s cleaning services
3200 Hartley Rd, Jacksonville, 32257
Entrepreneur
Services
House cleaning
Mobile serviceVaries2hDeep cleaning
Mobile serviceVaries3h 30minMove out
Mobile serviceVaries4h 30minEstimate
Mobile serviceVaries30min
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Reviews
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4.3/5
Based on 3 reviews
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House cleaning
by
Anastacia Francisco
Changes appointment with out asking
Replied:
Jul 28, 2024
Tacia’s cleaning services
Miss Laura, I may not speak English well
But I am an honest and trustworthy person
I clean your house as if it were for myself, I always ask my cleaners to do the best they can for you.
And my company is a serious company. I like the right things and I hate injustice.
I haven't changed your cleaning time or day since we talked and agreed to send you a message if I needed to change it.
Quite the contrary, last week you got sick and canceled the cleaning that day, and I didn't even charge you the cancellation fee that I charge for all clients when they cancel in less than 24 hours.
I stopped closing with another client because I had a commitment to you.
But you don't seem to care about any of that. At the first opportunity that you have aliases that you don't have, you evaluate my work badly, so that other people can see, a mistake that I didn't make.
I didn't change anything at all, neither the day nor the time of cleaning. You just thought and without being sure you misjudged.
I work day and night to give my daughters a better life than the one I had as a child. And my company is serious, I always try to do the best I can.
I hope you reflect
Deep cleaning
by
Anastacia Francisco
The ladies did a fantastic job! Everything was cared for, and the house looks amazing!
House cleaning
by
Anastacia Francisco
The cleaning is excellent but they were an hour and a half late and never called to say they would be late.
Replied:
Apr 28, 2024
Tacia’s cleaning services
Hello Mrs Drack B.
We always schedule cleanings within a time window and not at an exact time and your cleaning was scheduled between 8:30 am and 10:30 am
And we don't set the exact time because we know that unforeseen events can happen. Even more so when it comes to traffic. We apologize and thank you for your understanding.
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