I apologize that you were not satisfied with the outcome. Before you left the shop I showed you the video and in the mirror and you told me you loved it but you could've been truthful from the beginning and I would have been happy to make it right. But to clarify your barber cut your hair too short on that side before you even came and it was too short to two strand. You wanted two strands starters and had a lot of hair issues but I still made it happen and told you my process step by step and you agreed. I offered to redo it and you refused but sent me a picture of the work I’ve done and someone else put small coils on the too short part. Again I apologize for the inconvenience that this has caused and wish you the best on your journey.