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You have to make yourself known when you walk in I'm pretty sure I greeted you but for a person I've never met you'd then now tell me that you are here for me not only do I not know who you are i don't know you are my appointmentown if I greet you and you don’t say anything about booking on the app at that time I was a brand new user to the app and it not only allowede people to book last minute which is a policy that I don’t go by if you don’t book two days prior you’re a walk-in client so in regards to that. And that client probably booked through text prior to me getting the app which I only got at the beginningh of this month so I do apologize for that inconvenience but next time make sure to let me know you are there for me