Brock The Barber
5595 E 5th street #131, 131, Tucson, 85711
5.0
263 reviews
Brock The Barber
5595 E 5th street #131, 131, Tucson, 85711
Entrepreneur
Services
Haircut ( No Beard )
$65.0045minHaircut w/ Beard
$80.001hJust Sides for Dreads & Braids
$50.0045minBrock The Barber
6 servicesHaircut w/ Beard
$80.001hHaircut ( No Beard )
$65.0045minBald & Beard Grooming
$55.001hMilitary/Law Enforcement (w/ BEARD)
$60.001hMilitary/Law Enforcement (NO BEARD)
$65.0045minJust Sides for Dreads & Braids
$50.0045min
Popular Services
See Our Work
Amenities
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Parking space
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Wi-Fi
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Credit cards accepted
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Accessible for people with disabilities
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Loyalty Program
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Child-friendly
Reviews
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5.0/5
Based on 263 reviews
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Military/Law Enforcement (NO BEARD)
by
brockthebarber.com
Best in the city
Haircut ( No Beard )
by
Brock Graham
I had a amazing experience. Brock did an outstanding on my hair!!!
Haircut ( No Beard )
by
Brock Graham
Great experience all around. Sir Brock is a cordial and professional barber.
Just Sides for Dreads & Braids
by
Brock Graham
Brock was cool as hell. Laid back. Loved the atmosphere. He got me out here looking crispy. Def my new barber!
Haircut ( No Beard )
by
Brock Graham
The best in Tucson!
Military/Law Enforcement (NO BEARD)
by
Brock Graham
Good vibes all around. Great edging and fade. Attention to detail was fantastic. DEFINITELY recommend!
Haircut ( No Beard )
by
Brock Graham
Great service, always gives me the prefect cut.
Kid's Haircut ages 8 to 17
by
Brock Graham
Brock The Barber (BTB), goes above and beyond to meet clients expectation. BTB clean atmosphere, professional environment, all around customer service...
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Military/Law Enforcement (w/ BEARD)
by
Brock Graham
Always excellent service!
Kid's Haircut ages 8 to 17
by
Brock Graham
Brock is very talented gets my son right everytime if you have kids let him put the nagic to work you definitely won't be upset.
Kid's Haircut ages 8 to 17
by
Brock Graham
Definitely recommend!
Haircut w/ Beard
by
Brock Graham
Excellent! Brock delivered what I needed to keep my waves going. I really appreciated the cut & wash and his tips for wavers.
Haircut w/ Beard
by
Brock Graham
Visiting From New York & I Can Tell You This Is A Top Tier Barber & Salon Shop! Great People & Great Atmosphere! Thanks "Brock The Barber" For The DOP...
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Haircut ( No Beard )
by
Brock Graham
Excellent cut
Haircut ( No Beard )
by
Brock Graham
Great service, best barber I’ve found in Tucson.
Kid's Haircut ages 8 to 17
by
Brock Graham
Always love coming here for my son! Had to use a different barber for my son a few weeks back and he messed his hair up! Brock definitely made it 100x...
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Haircut ( No Beard )
by
Brock Graham
Brock’s a really chill guy with some good prices and great work, I will definitely be going back to cut and dry very soon!
Haircut w/ Beard
by
Brock Graham
Great experience. My new barber.
Kid's Haircut ages 8 to 17
by
Brock Graham
Amazing barber !
Military/Law Enforcement (NO BEARD)
by
Brock Graham
I had my haircut by over 30 different barbers in my lifetime. From New York to California because I travel a lot mostly due to the military and my bus...
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Replied:
Feb 22, 2023
Brock The Barber
This is the difficult part about being a professional barber or any profession in the service industry.
We are expected to deal with a client that doesn’t know what they want but will convey that the “barbers suck in Tucson and they don’t know what they are doing before you have even cut their hair.” No one should work under such disrespect prior to a haircut! My 200+ 5 star reviews speak to my capability, professionalism, and commitment to my craft that I’ve earned.
I wouldn’t know the that expectations are unreasonable until myself and the client have discussed his desired haircut. There is no way to call someone prior to knowing what their haircut expectations are. No matter how many times I have cut a clients hair I would need to confirm the desired look. I told this client after that process that “I feel I can not meet his expectations.” I should be able to deny services respectfully. I told this client I don’t feel like I can achieve what he is looking for. I also offered a solution to use another barber in the shop. Both of our times were wasted in this process so we both loss. Why is that a problem? Why should I be condemned to a bad review for being honest and transparent?
We can see this client is purely upset that he didn’t get what he wants so he attacks me through this review. He was not disrespected and was given solutions to rectify this situations. What more can I do?
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