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5 Star Errything
201 w helena dr, Phoenix, 85023
3.9
8 reviews
Mobile service

5 Star Errything

201 w helena dr, Phoenix, 85023
Entrepreneur

Services

  • Braids

    5 services

  • Stitch braiding

    6 services

  • Twists

    3 services

  • Faux Locs🔓

    3 services

  • Installs

    14 services

  • Dreads/ Locs🔒

    2 services

  • Child Natural

    17 services

  • Adult Natural

    17 services

See Our Work

Amenities

  • Parking space

  • Wi-Fi

  • Child-friendly

Reviews

Booksy guarantees that reviews with the "Verified Booksy user" tag have been added by registered Booksy users who have had an appointment with the provider. A registered Booksy user has the opportunity to add a review only after the service has been provided to them.
3.9/5
Based on 8 reviews
  • 5
    5
  • 4
    1
  • 3
    0
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    0
  • 1
    2
6 cornrows
by kyla W
Kyla is super chill. Had some braids that didn’t come out clean at first but she took the time to get them right
Soft Locs
by kyla W
I generally avoid posting negative reviews, but after encountering another customer's similar experience, I believe it's necessary to share my own. I ...had an appointment with Kyla on March 12th. While she was friendly, I was disappointed with the results of my hair. To start, I observed that the place was not clean at all, but I chose to ignore this since my focus was on the hair appointment. The workspace felt uncomfortably warm and poorly ventilated, and the seating—a small, hard stool—made it hard to sit comfortably. Furthermore, the lack of music or a television made the experience somewhat awkward, particularly when conversations faded and silence took over. Regarding my hair, after the service, she did not provide a mirror for me to view the final result; instead, she suggested I look at my reflection in the window. At that moment, I thought it looked acceptable, but I was taken aback by the lack of a mirror. I could have asked for one, but I assumed she didn’t have one since she didn’t offer, which is quite unusual for a stylist. I also hesitated to request to use the bathroom to check the mirror due to the uncleanliness of the house and the late hour—I simply wanted to leave. However, once I got in my car and checked my mirror, I realized how bad my hair actually was, which was frustrating as it did not meet my expectations and I just felt like she played in my hair. I spent $140, which I feel was essentially wasted, although she was nice enough to offer a discount, the price still felt unjustified for what I got, and I’m beginning to think she only provided the discount because she recognized how poorly my hair turned out. I could have reached out to her to discuss my concerns either that day or the next, but I doubt it would lead to a satisfactory resolution. I believe she would not be inclined to offer a partial refund given my strong dissatisfaction with the hairstyle. Even if she were open to making adjustments, I would likely decline, as I wouldn’t trust the process anymore and would prefer to avoid returning, especially since I've already expressed my disappointment with the style, which would create an uncomfortable atmosphere. Unfortunately, just a week after my appointment, my locs began to unravel. This was my first experience with soft locs, and I am certain that they should not come undone so quickly if applied properly. Now, I am unable to style my hair as I wish since the locs are barely intact, forcing me to keep my hair in a bun until I can have it done again. Given this experience, I have no intention of returning, as it felt like a significant waste. For a hairstyle costing over $140, I expect it to last longer than two weeks.... Show more
Braided parts
by kyla W
Love my hair!! My stylist Kyla was nice, professional, and knowledgeable, which i appreciated. . She gave me good tips to take care of my hair. I will... definitely return Show more
Retwist
by kyla W
She got me right done it fast and it looks amazing ! On top of that she’s very nice and very communicative! She makes time go fast. 100/10 highly reco...mmended Show more
Retwist
by kyla W
I am really pleased with how my hair came out. She exceeded my expectations.
Knotless Braids
by kyla W
She was very sweet, on time and she spoke with me so I can feel comfortable. Definitely coming back
6 Braids
by kyla W
Braids were very mid, 6/10. She didn’t know I booked the appointment when I booked 2-3 days ahead of time. - she said she was going to dip the hair an...d never did. The hair was super stiff and poked outwards. - she left my ends looking like the picture I put because I can tell she was rushing. - she claimed she couldn’t grip hair that’s longer than my pinky finger. - environment was messy and toilet didn’t flush. - she put mousse on my hair didn’t dry it, so I couldn’t see finish product and sent me on my way - I would go somewhere else 100% PS- not sure why she commented back, she did not hand me a mirror and I couldn’t see finish product due to all the wet mousse. And she was quickly trying to get me out. There was no add ons, hair was clean and properly blow dried. Instructions was definitely followed… Who leaves ends of braids like that????? lol. Just not very skilled or just didn’t care about my hair. I’m surprised she saw my review within 24 hours she didn’t even see my booking for 3 days had to remind her day of. didn’t even dip hair…and I had no add ons. Nice girl just not very skilled. Don’t waste money here.i even gave her a nice tip for her time and effort she is very sweet. Just not very skilled. Environment was very dirty as well.Just my honest review. There’s some really good braiders on this app check them out. Show more
Replied: Mar 20, 2025
5 Star Errything
I finally got my first bad review which excites me, let me know what i could work on to do better 😁. With respect though please read the description and what I’m needing as well. I ask for hair to b washed and blow dried, which is usually not done, if i dont have the time for add ons and u didnt book for them originally im not going to do it and most likely your style will not come out right. I have two jobs to get the style you desire you have to work with me and do your part. You have hair longer than your pinky but i cant tell because your hair wasn’t properly blow dried out or at all even so just please read and come as instructed to avoid things like this. Also I have mirrors throught the space and hand you one to see throughoutgh if you have a dislike with anything speak up, closed mouths dont get fed. Other than i will work on my communication as far as what im needing as well. Im not going to deny someone who came out there way to get to me but i will not do more free of charge and with time i dont have because your lazy
Small Knotless Braids
by kyla W
Kyla did a wonderful job at braiding my hair! I’ve already had so many compliments
Replied: Mar 20, 2025
5 Star Errything
Thank you for the review I really appreciate the feedback. Feel free to come back anytime☺️