Hey bro, thanks for the feedback. Just to clarify — the session lasted about 1 hour and 30 minutes, not 2 hours. Your hair was pretty long, thick, and a bit tangled, so it took extra time to make sure the cut was clean. Also, the hair wasn’t fully clean, which can make it harder for the clippers to go through smoothly. About the bumps on your neck — it’s possible the shaver caused some mild irritation. That can happen depending on skin type, especially after a close shave. I always do my best to give a detailed and fresh cut. If anything ever feels off, feel free to hit me up directly so I can take care of you better next time. Appreciate you!🤙🏾