Woodlands nail spa

Hi Paola, This is Hailey, the owner of Woodlands Nail Spa. I want to sincerely apologize for your recent experience at our salon. We truly value you as one of our loyal and cherished clients, and I’m very sorry to hear that your visit didn’t meet expectations. Yesterday was an unusually busy day, and many of our regular staff members were out on vacation, which unfortunately caused some gaps in our service. I completely understand your disappointment and appreciate your honesty. Your feedback helps us improve. If you are open to it, please feel free to send a photo of the service that didn’t meet your expectations to my phone number: 346-342-2199. I will personally make sure to make it right for you. I kindly invite you to come back on Tuesday, when all of our regular team will be back from vacation. If you return, I will personally fix your nails at no charge to ensure you are 100% satisfied. Thank you again for your continued support, and I hope to have the chance to make this right. Warmly, Hailey Owner, Woodlands Nail Spa

I appreciate your review. Thank you so much and hope to see you again!