Ejoybeauty

Hello Amber, I am happy you loved my work! I do apologize for you feeling uncomfortable from my recollection I remember you were frustrated that day because of your wedding. I first would like to apologize for being late for the appointment I am never late for any of my lash appointments. I did let you know I went to a doctor’s appointment that day and they were short staffed and took longer than expected and you said you lived right across the street and to take my time. I texted you multiple times to keep you updated with my arrival. Also, I am heartbroken to know that you were uncomfortable, you could have told me, I would of gave you another pillow, etc. Up until now I have never had any complaints about any part of the experience I provide for my clients and it’s disheartening you walked away feeling like this Finally, I would never be on the phone while lashing a client for an hour. My mom called and was checking in. The call might have been less than five min and I rushed her off the phone and apologized to you right after. Nevertheless, I try to keep the area clean between clients especially with COVID being a huge current issue. At this time there was a cleaning lady that was cleaning, I didn't notice any signs of you being in distress or I would have addressed the issue. I gave you the fan because I use the fan to dry the glue due to watery eyes.The entire time I was under the assumption that your experience was amazing as you stated after your appointment.