Hi Yousset, Thank you for taking the time to share your feedback. We're very sorry to hear that your experience didn't meet your expectations. This is not the level of service we aim to provide. We never want any client to feel rushed, and we understand how important it is to have your haircut done exactly the way you request. We'd really appreciate the chance to make this right for you. Please reach out to us directly so we can arrange a complimentary fix or discuss how we can improve your next visit. Thank you again for bringing this to our attention.