Wow! definitely didn’t expect that especially after 4 years. Yes, today I was behind more than usual. I apologized numerous times. I double booked by mistake today, And yes I took longer than I expected with new clients. but 1 star is rough. After 4years.I think we could of discussed this after all these years. I had someone come in late, and in general I had some longer than usual cuts, that cost me some time today. Clients that tried something new and clients I never cut before. . You Made a appointment at 2:17 for 2:50. I seen the appointment 2:30. you wanted Haircut within the hour. That was too soon at the time. So I mistakenly set it for 430. Should’ve set it out for later. I had a person waiting, another appointment on the way and a walk in that waited for hours and never got cut. I took no walk in today. You came in I told you a more realistic you left and you came later than I said. Not knowing when you were going to be back I took my next appointment. I take my Booksy serious. And my clients that use Booksy serious . I'm sorry you feel I didn't today and that it took one late day to get bad review after all these years . I offered a discount and you handed me the money. I wouldn’t have took the money. If I knew you were that upset the cut would’ved been on me. I value your opinion and time more than the money . It's never worth it if the client is upset. My apologies again,sorry for inconvenience.

I'm really disappointed the cut didnt workout for you. I tried my best and believe I was one stroke away with your hair and shape. But one stroke for some is major, the best I can explain it. It was deeper than the fade. I only hope to bless as much people as i can with each canvas i take on. I want all my clients to feel brand new . Missing on you hair and shape cost me, and I was stroke away. My apologies and Thank you for giving me try.