CLASSY NAILS & SPA

Hi Melissa, Thank you for your review. Here are a few things we’d like to clarify: 1. Our printed brochure and online price list stated that the kids’ menu is for kids 10 years old and younger. As you mentioned, your daughter is 13 years old, meaning she is not under this category. Hence, the price she was charged. 2. We do not do fullsets for kids. If a client is old enough to get a set of acrylic then that client is expected to pay full price for the service, no matter which technician performed the service. 3. Your daughter wanted a trendy set that was posted on social media. Just because you think it looks simple doesn't mean it was simple to do. Lines done wrong are just squiggly lines. Yet lines done right becomes art and art takes time and expertise to create. 4. Here’s a breakdown of your bill again to keep things clear: - Your daughter pigmented acrylic set was $55, coffin shape is $10, design is $5 per nail but since she got all 10 nails done, we only charged $35 ($3.5/nail), and $5 for the matte look. Totaling $105. - Her regular pedicure was $35 plus $15 for shellac, which equal $50. Not $60 as you mentioned. - Your spa pedicure was $60 plus $15 for shellac equals $75. - The total of your visit was $230. Thank you for giving us a chance to clarify the matter. We appreciate your past business and wish you the best.