Dear Jyoti Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience didn’t meet your expectations. I do want to sincerely apologize for the 5-minute delay in opening the salon—this was not intentional, and I completely understand how it may have been frustrating. As a small business owner, I try my best to manage everything smoothly, including providing quality service and handling incoming calls when necessary. Despite the challenges, I gave my full effort during your facial service to ensure you left feeling relaxed and satisfied. I’m genuinely disappointed to hear that you didn’t feel the experience was worth it. Your feedback is important, and I will take it as an opportunity to improve. If there’s anything I can do to make things right or better understand your concerns, please feel free to reach out to me directly. Thank you again for your visit and your honesty. Wishing you all the best, Sadaf Ahmed Beauty Trends

Thank you.