Let's start by how I've been cutting your hair for over 2yrs now. You know 12pm it's my lunch time and it's always blocked on the booking app. First of it was a mistake on my end with my schedule I apologize. I tried to reschedule you for later the day and you just left the shop mad. I wasn't rude to you never have. But you don’t say how many other times I’ve had to wait for you because you’ve been late to your appointments couple times. You always go from barber to barber and just talk bad about every barber you have dealt with and you and I know is the truth.