Nails By Candace

Thank you for your feedback. We truly value every client experience and never want anyone to feel disappointed. When the scheduling issue came up, we did offer a discounted rate and provided availability the following Tuesday in an effort to reschedule as quickly as possible and make things right. We always strive to be fair, accommodating, and solution-oriented when unexpected changes happen. We understand that timing is important, and we’re continually working to improve our communication and scheduling processes. We appreciate the opportunity to learn and grow from this experience, and we wish you all the best moving forward.