Ivory Essentials Salon And Spa
10084 Reisterstown rd, 102, 4, Owings Mills, 21117
Ivory Essentials Salon And Spa
10084 Reisterstown rd, 102, 4, Owings Mills, 21117
Booksy Recommended
Entrepreneur
Services
Kids Services
4 servicesKids Birthday Party Spa Day
Please call for more details. Prices varies depending on requests. We will come to you.$350.005hKids Massage with Aromatherapy
$60.0030minKids Swedish Massage
For children between ages 6- 10$50.0030minKids Massage with Sugar Foot Scrub
$65.0030min
Packages
2 servicesMassage Parties
Prices may vary depending on request, services and number of participants. Please call for more details.$600.005hWedding Packages
Wedding Spa Day. Prices may vary depending on request and services provided$600.005h
Make Up
4 servicesNatural makeup
Natural make up look with smooth finish.$75.001hAirbrush makeup
Total glam, airbrush look includes lashes$100.0030minFacial
Relaxing cold Stone facial. Comes with hot to towel to open pours allowing moistured s to enter, as well as cold stones to lock moisture in. Cleanser, exfoliant, toner, facial mist and face massage. Puts you to sleep in 5 minutes$30.0030minDual Service
Relaxing cold Stone facial. Comes with hot to towel to open pours allowing moistured s to enter, as well as cold stones to lock moisture in. Cleanser, exfoliant, toner, facial mist and face massage. Puts you to sleep in 5 minutes. Also helps your makeup to look airbrushed and stays longer.$105.001h 30minFacialNatural makeup
Massages
14 servicesDeep Tissue
Please read over the Policy Form in the portfolio section before booking. Also you MUST book at least 2 hrs in advance for desired time.$100.001hSwedish Massage
Please read over the Policy Form in the portfolio section before booking. Also you MUST book at least 2 hrs in advance for desired time.$100.001hDeep tissue
Please read over the Policy Form in the portfolio section before booking. Also you MUST book at least 2 hrs in advance for desired time.$150.001h 30minSwedish Massages
Please read over the Policy Form in the portfolio section before booking. Also you MUST book at least 2 hrs in advance for desired time.$150.001h 30minLymphatic Drainage
Please read over the Policy Form in the portfolio section before booking. Also you MUST book at least 2 hrs in advance for desired time.$200.001h 30minLymphatic Drainage
Please read over the Policy Form in the portfolio section before booking. Also you MUST book at least 2 hrs in advance for desired time.$150.001hTrigger Point
$125.001hMyofacial Release
$175.001h 30minMyofacial Release
$125.001hMassage with Stretching
Please read over the Policy Form in the portfolio section before booking. Also you MUST book at least 2 hrs in advance for desired time.$120.001hStretch Session
$50.0030minMassage with stretching
Please read over the Policy Form in the portfolio section before booking. Also you MUST book at least 2 hrs in advance for desired time.$170.001h 30minCouples massage
$200.001hCouples Massage
$300.001h 30min
Facials
1 serviceBasic Facial
$50.0045min
See Our Work
Amenities
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Parking space
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Credit cards accepted
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Accessible for people with disabilities
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Loyalty Program
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Child-friendly
Reviews
Booksy guarantees that reviews with the "Verified Booksy user" tag have been added by registered Booksy users who have had an appointment with the provider. A registered Booksy user has the opportunity to add a review only after the service has been provided to them.
4.8/5
Based on 80 reviews
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Deep Tissue
by
Shakera Robertson
Terrible customer service. Shakeera did not show up for my 12pm appointment, she would not take calls nor respond to text messages. I left at 12:56pm....
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Replied:
Sep 10, 2025
Ivory Essentials Salon And Spa
Hi Bola,
I’m sorry for the miscommunication today. For transparency, you and I have worked together since 2022, and I’ve always aimed to treat you with care and consistency.
When you arrived you texted that you were there for your 12:00 PM appointment. I was in another obligation and unable to answer calls/texts in that moment. A respectful follow-up would have allowed us to resolve this quickly, but the message “thanks for wasting my time” and the subsequent demands were not in line with my policy of mutual respect.
As stated clearly on my booking page and confirmations, deposits are non-refundable for missed or miscommunicated appointments. I also texted you the policy link when you asked about a refund. I keep full documentation of our messages and timestamps and can provide them to the platform if needed.
I would have been happy to reschedule to make up for the confusion; however, I do not continue services when communication becomes disrespectful. I wish you the best moving forward.
— Shakeera, Ivory Essentials
Swedish Massages
Stretch Session
by
Shakera Robertson
She did it again. Shakeira is simply good, very good at what she does. Knots galore on my back and lower back. Walked into the room stiff. After two h...
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Replied:
Sep 3, 2025
Ivory Essentials Salon And Spa
Thank you so much, Dane! I’m so glad you’re feeling renewed and moving with ease again. It’s always a pleasure to help release those knots and get you back to your best self. I truly appreciate your trust and continued support it means so much!
Facial
Swedish Massage
by
Shakera Robertson
Love!
Swedish Massages
by
Shakera Robertson
Appointment was at 3:15 pm today (7/26) Arrived early to take care of any administrative items since this was my first time. Waited in front of the me...
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Replied:
Jul 27, 2025
Ivory Essentials Salon And Spa
Hi Ray,
I’m sorry for any confusion, but your appointment was officially rescheduled earlier this morning. I made multiple attempts to contact you using the number listed, but it went straight to voicemail. I also didn’t receive any calls or messages from you upon your arrival. Without proper communication, there was no way for me to know you were outside or assist you.
Leaving a one-star review without reaching out or double-checking your own contact information is both unfair and unprofessional. I take pride in running a peaceful, respectful business — and this type of behavior is not something I tolerate in my space.
For that reason, I won’t be accepting future bookings from you.
Wishing you clarity and accountability moving forward,
—Shakera, Ivory Essentials
Deep Tissue
by
Shakera Robertson
Awesome Experience!
Swedish Massage
by
Shakera Robertson
The best!
Deep Tissue
by
Shakera Robertson
The deep tissue massage and exfoliation of my feet were amazing! I’ve been having terrible back pain for weeks! The pressure was perfect and I left fe...
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Swedish Massage
by
Shakera Robertson
Amazing experience! Shakera is very knowledgeable and professional. She treats her customers with the utmost respect. Top notch massage service. I rec...
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Massage with Stretching
by
Shakera Robertson
Absolutely wonderful, caring and considerate. Would recommend for anyone looking for an amazing experience
Swedish Massages
by
Shakera Robertson
I got a 90 min deep tissue massage for my wife for our anniversary. My wife has a high standard for a deep tissue massage and left this experience glo...
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Replied:
May 9, 2025
Ivory Essentials Salon And Spa
Thank you so much Dylan for your wonderful review. I can't wait to work with you guys again! Best wishes.
Deep Tissue
Deep Tissue
by
Shakera Robertson
Awesome
Deep Tissue
by
Shakera Robertson
Just left Shakera & all I can say is WOW! Amazing service and inviting atmosphere. She is professional & her hands are blessed. I will be back!!!
Replied:
May 1, 2025
Ivory Essentials Salon And Spa
Thank you so much Ebn for your wonderful review I'm glad I could help you feel better and I hope to see you soon!
Deep Tissue
by
Shakera Robertson
Incredible experience. It felt like I’ve always known her.
Replied:
Apr 25, 2025
Ivory Essentials Salon And Spa
Aww Thank you Endea! It was a time and I hope to see you again soon =)
Deep Tissue
Facial
by
Shakera Robertson
Shakera was great! She did a deep tissue massage and it was just what I needed! She was also so great at communicating what she was doing as she went ...
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Deep Tissue
by
Shakera Robertson
The massage was excellent. She is a very nice person, I honestly felt really relaxed. The only downside was she is just moving into this new location...
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Deep tissue
by
Shakera Robertson
I was in pretty bad shape. I hadn't had a massage in a very long time. My back was full of knots. The Deep Tissue was deep. She did a great job. ...
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Deep Tissue
by
Shakera Robertson
No knot left behind. This deep tissue experience was just what i needed.
Deep Tissue
by
Shakera Robertson
I ARRIVED FOR MY APPOINTMENT 10 MINUTES BEFORE BY UBER
I CALLED TO GET DIRECTIONS AND I WAS TOLD TO WAIT SO I TOOK MATTERS IN MY OWN HANDS TO FIND T...
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Replied:
Feb 12, 2023
Ivory Essentials Salon And Spa
If you keep spreading lies I will take you to court for defamation. I will also be calling the police again for harassment of me and my business. Also, your appointment was scheduleded for 4:15pm. Here is your breakdown. You paid $78. My massages start at $100. So let do the math. $100 + $6 for taxes and fees =$106. PLUS THE $25 tip you left is $106+ $25= $131.
Now take $78 + $53 =$131
Either way you flip it, it equals $131 as your total. So I’m going to show this to the police and I will be taking you to court for defamation if that review is not removed and if you keep harassing my business.
Deep Tissue
by
Shakera Robertson
A massage was well overdue. An amazing gift from My Love. Shakera was attentive and checked to make sure I was ok often. One of my top choices for th...
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Massage with Stretching
by
Shakera Robertson
I had an amazing appointment last night with Shakera. She was attentive to my needs and I woke up this morning feeling refreshed!! The spa is so relax...
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Replied:
Jan 31, 2023
Ivory Essentials Salon And Spa
Aww thank you Dymond. Much appreciated
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