Solace Nail Salon

"Perfect 💅🏽✨" We love to see it! Thank you for sharing your gorgeous nails and feet — they look amazing. We're so glad you had a great experience and can’t wait to pamper you again soon! 💖

Dear Kayante Thank you for your feedback and for giving us a try during your usual salon’s closure. We're truly sorry to hear that your experience did not meet your expectations. From the perspective of our technician, you appeared happy with your service at the time, and no concerns were raised during your visit. We always welcome the opportunity to address any issues in the moment, as our goal is to ensure each client leaves satisfied. Regarding the watermarks you noticed after your appointment—this is something we absolutely would have addressed had it been brought to our attention. Our team aims to maintain a high standard of professionalism and care, and we regret that this wasn’t your impression during your visit. We take all feedback seriously, especially when it comes to service and atmosphere. Your comments about our communication and attentiveness are heard, and we are reviewing this internally to improve our approach with new and returning clients alike. We appreciate your honesty and the generous tip you gave your technician despite your dissatisfaction. If you’re open to it, we’d love the opportunity to make this right. Please feel free to reach out to us directly so we can discuss how best to do that. Wishing you all the best, Solace Nail Salon

Thank you so much for your feedback! We're thrilled to hear that Juanita did a great job and that you found the salon clean and welcoming. We’ll be sure to share your kind words with her — it means a lot to our team. We look forward to welcoming you back again soon!