Hey Zeek, thank you for taking the time to leave a review. We just wanted to clarify that on the day of your appointment, we did call your name several times, but it seemed like no one was here to check in for the appointment. so it looks like there may have been a mix-up or the review may have been meant for another location. If you’d like to come in and experience our service, we’d be more than happy to take great care of you. Thanks again.