Here’s the thing..it’s back to school time and I’m extremely busy. It’s just me working and you were a squeeze in because you requested a last minute appointment which was fine with me but I’m not to be rushed. You interrupted me with my client multiple times. I explained to you my process I wash condition detangle at the start of the appointment set under the dryer and once I finish I'm right to the next. I braid extremely fast so once she got in my chair I would be done fairly quick. Your daughter told me she's already washed and detangled which is why you guys were in the lobby. Once she got to my chair her hair was extremely dirty, matted and tangled plus the braids were not fully taken out!!! Instead of rushing me and complaining you could have been in the lobby taking her hair down! Every single time I offer a special to the public I run into things like this! You cannot come into my place of business be rude and ask me to wave a fee for a added service thats going to put me even further behind schedule when you’re already getting a discounted service! That was a terrible experience for me as well. Learn to treat people with respect!

Good evening you were put under the dryer the first time for the deep condition. The second time you were put under the dryer was to dry your hair...your hair is severely damaged so I did not want apply direct heat using the blow dryer. I'm sorry it was complete torture for you but I had no idea. How would i have known? Just like I tell everyone you are paying your hard earned money if your dissatisfied, have questions, comments or concerns speak up! Typically new clients are required to call/text me before appointments so that I can do a virtual consultation and I can see the texture, length, and the condition the hair is in so that I am prepared for that appointment! I have no idea how that part was skipped but I was not prepared for your appointment or the condition of your hair so I used the same products I use on everyone else! My suggestion is start a healthy hair journey and cut your hair! Especially the blonde, get it cut evenly and keep it braided until you reach your desired length! Thats when you’ll keep up with your deep conditions and trims and you will see growth and thickness. Thank you for your feedback

My apologies. I deal with a lot and was going thru a lot. I have availability this weekend if you would like to come back. It'll be on me for the inconvenience.

My apologies...you brought soft locs hair and you booked soft locs!?!? Is that not what those are? And all you have to do is flip your braids to whatever side that you desire...In the future as a client spending your money with anybody ask questions, be specific, or once your hair is done speak up instead of saying it's cute I like it. You left my shop unsatisfied and I had no idea until now. My daughter never said anything to you or about your hair. Hope you find someone that better suits you. Take care!

All the information you need is listed on my Booksy. Sometimes I’m available via text and sometime I'm to busy to even look at my phone. I braid so you have to keep that in mind as well hun. I can't keep replying via text if I'm braiding and I've already confirmed your appointment and that I would have your hair. Thank you for your feedback. I'll try my best to be more informative when I can text.