Hello, I just wanted to apologize for any miscommunication or misunderstanding. The suite you first went to is one salon that I'm apart of, i just have my own door that makes it easier for my clients to access me. so if anyone there misdirected you, I sincerely apologize. I was in my suite for the entire duration of your appointment, and my door was unlocked the whole time, as I had clients scheduled right after you. My contact information is listed on my profile if you ever need to reach out to me. Again, I’m so sorry for the inconvenience.