MezCutit

I’m truly sorry to hear about your experience and I appreciate you taking the time to share your feedback. It’s never my intention to keep anyone waiting or to come off as unprofessional. I understand how frustrating delays and lack of communication can be, and I take full responsibility for any inconvenience caused. I’m currently working on improving my scheduling and communication process to make sure situations like this don’t happen again. Your experience does not reflect the standard I aim to uphold, and I’d love the chance to make things right if you’re open to it. Thank you again for your honesty — it helps me grow and serve all clients better. Best, Mezcutit