Hi Nathan, I always aim to deliver exactly what’s asked, and I did my best to follow your changing requests—even as we ran past your scheduled time and into closing hours. You arrived a few minutes late, and I still took the time to get you taken care of without rushing. When expectations keep shifting mid-cut, it's tough to deliver perfection in one sitting—especially outside of business hours. I politely offered a follow-up appointment to make any further adjustments, which is a standard and fair policy. I stand by the work I do and the way I treat every client—with respect and professionalism. Wishing you the best moving forward. — Jason Bodine, Owner