Derma HUB

Used for any service that is not listed.

Patch test to ascertain sensitivity or any allergies.

Appointment Cancellation & Rescheduling Policy

24-Hour Cancellation Policy

We value the time and needs of every client, and understand that life happens, and appointments sometimes must be cancelled or rescheduled.

To help us provide the best services and availability to as many clients as possible, we ask that if you must cancel or make changes to your appointment, you do so at least 24 hours in advance. (a)Missed appointments, (b) appointments cancelled, or (c) rescheduled with less than 24 hours of notice do not give us enough time to fill the slot/time that was reserved for you, and will be subjected to a fee.

• 24 hours or more in advance—no fee 
•  Less than 24 hours in advance—50% of the cost of services booked, and will forfeit your 50% deposit for service/s booked. 
• No-shows—100% of the cost of services booked

Deposit-Based Policy

When booking an appointment, a 50% deposit of the service cost is required to secure your slot. The deposit will be deducted from the total service cost upon completion of your appointment.

However, this deposit is non-refundable in the event of a cancellation or rescheduling of less than 24hrs hours of the appointment time, or in the case of a no-show, 100% of the service cost will be charged to your account.

Salon Cancellation Policy to Protect Clients

In the event that the salon needs to cancel or reschedule your appointment without giving you a 24-hour notice, we will provide you with 50% of your service amount for the cancellation as a credit towards your next appointment. Adjustments are necessary sometimes to unforeseen emergencies or power failures, and we’ll do our best to make sure that you don’t miss the opportunity to fill that appointment time soon. Please understand that we’ll try our best to make sure that we never need to cancel or reschedule your appointments.

Late Arrival Policy

To reverence the time of clients and staff, we ask you to be on time for your appointment. There is an allowance of 15 minutes on both the clients and the salon. If you arrive more than 30 minutes late, your treatment will be completed in the remaining time so as not to inconvenience the next client after your appointment. Alternatively, you will forfeit your appointment and need to reschedule with a late cancellation fee of 50% of the treatment booked.

We appreciate your understanding and cooperation in allowing us to efficiently manage our schedule and accommodate every client.

The 24-Hour Cancellation Policy

We value the time and needs of every client, and understand that life happens, and appointments sometimes must be cancelled.

To help us provide the best services and availability to as many clients as possible, we ask that if you must cancel or make changes to your appointment, you do so at least 24 hours in advance. Missed appointments or appointments cancelled with less than 24 hours of notice do not give us enough time to fill the slot/time that was reserved for you, and will be subjected to a fee.

• 24 hours or more in advance—no fee 
• Less than 24 hours in advance—50% of the cost of services booked, and will forfeit your 50% deposit for service/s booked. 
• No-shows—100% of the cost of services booked

Deposit-Based Policy

When booking an appointment at our salon, a 50% deposit of the service cost is required to secure your slot. The deposit will be deducted from the total service cost upon completion of your appointment.

However, this deposit is non-refundable in the event of a cancellation of less than 24hrs hours of the appointment time or in the case of a no-show, 100% of the service cost will be charged to your account.

This policy is in place to ensure that we can continue offering the best possible service and availability to all our clients.

Salon Cancellation Policy to Protect Clients

In the event that the salon needs to cancel your appointment without giving 24-hour notice, we will provide you with 50% of your service amount for the cancellation as a credit towards your next appointment. Adjustments are necessary sometimes to unforeseen emergencies or power failures, and we’ll do our best to make sure that you don’t miss the opportunity to fill that appointment time soon. Please understand that we’ll try our best to make sure that we never need to cancel any appointment dates.

We appreciate your understanding and cooperation in allowing us to efficiently manage our schedule and accommodate every client.

The fee is charged at 50% of the treatment booked.