Can customers access my Booksy calendar from my website, Facebook, or Instagram?
Yes; to connect your Booksy Profile to your website, Instagram, Facebook or Yelp please go to: Settings > Connectors & Widgets There you can create widgets, or copy your Booksy Profile link. The more places you link to your Booksy Profile, the more places your customers can book you.
Whose contact info should I enter when registering a business?
You should enter the details of the business owner, or a person who conducts business on behalf of the owner. This person will receive all business notifications, information about changes in the application and will be able to manage the profile of the business in the application, in general.
Where can I set up my deadline for free cancellations?
The Cancellation & Cancellation Policy section is found under Business > Settings. Here you can establish how far in advance a person must cancel an appointment to avoid being charged, and also write a message that will inform clients of your policy when they try to book an appointment.
Can I mark a free time between services?
There are two setting that can help you ensure you get the time you need in between appointments. If you want to a specific amount of time after particular services use Padding Time. Under the settings for each service you can adjust how much time before and/or after the appointment you want to be unavailable […]
I am planning a vacation or a leave – how do I mark this time off in my calendar?
In your Booksy app you can set full day off for you and your staff. In “Business profile” option find the “Staff members” tab. Click on the appropriate Staff member and select “Upcoming time off”. Enter the “Add time off” and mark days during which you are planning to be on vacation or away from […]
During my day I have a break when I close my business for a while. How can I display this on my Calendar?
Booking reserved time or blocking out time between your services is possible in three ways: Adjust your Business Hours to include a break for any days you would like You can add “unavailability” to your calendar; this time in your calendar will reserved and clients won’t be able to book. You can schedule automatic breaks […]
Can my customers schedule appointments in Booksy calendar for a few months in advance?
Yes, your customers can schedule appointments up to 1, 2, 3, 6, 12, 24 months in advance, depending on your account settings. You can change your booking lead time settings under the “settings” tab and clicking “Booking settings”.
Can my customers cancel or reschedule an appointment at any time?
Yes, your customer can either cancel or reschedule their appointment if they need to, by selecting their scheduled booking in the app. In this case, your business receives a notification of the appointment change and the time slot in your calendar becomes free. You can also change the cancellation period. To change this setting, enter […]
Can my business profile be added to more than one category?
Yes. You can choose any number of categories for the business. For example, if your business offers Haircuts and Massages, then you can select these two categories. Then, your business will be listed in both of these categories in the basic application window. Tip: We recommend listing your business in the categories of your core […]
Can I assign an employee to a certain service or category?
Yes, you can assign each employee to a certain service or all services offered by your business. You cannot assign them to a category but you can assign them to each service from the category, to obtain the same result. To make changes visit Staff under your Business Profile. If you are the only staff […]