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The White Dress, Culcheth
415 Warrington Road, WA3 5SW, Warrington
4.9
40 reviews

The White Dress, Culcheth

415 Warrington Road, WA3 5SW, Warrington
Entrepreneur

Services

    • Alterations

      -
      1h

    • Bridal try on

      -
      1h 30min

    • Bridesmaids appointment

      Free
      1h

    • October Sale 12th &13th only

      -
      1h

    • Retry appointment

      Free
      1h

    • Alteration/dress collection

      -
      30min

See Our Work

Reviews

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4.9/5
Based on 40 reviews
  • 5
    39
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Bridal try on
by Helen Kerfoot
What a wonderful first experience trying on wedding dresses at The White Dress in Culcheth! The atmosphere was so relaxed, and the shop itself is gorg...eous, with an incredible range of dresses to choose from. I’m quite particular and wasn’t expecting to find the one on my first visit, but I did - and even found the perfect veil to match! To top it off, they managed to fit me in at the last minute, which I’m so grateful for. Helen was so helpful and made the experience truly special. I’m thrilled to support a local business and can’t wait to return for my fitting next year! Show more
Bridal try on
by Helen Kerfoot
Couldn’t recommend The White Dress enough… Helen has amazing knowledge and great advice. I went in with a bit of an idea what I was looking for and af...ter speaking with Helen and trusting her thoughts I found a beautiful dress. No hard sell, no pressure, an extremely comfortable, welcoming environment! Show more
Bridal try on
by Helen Kerfoot
Thank you to Helen for making me feel so comfortable and at ease. Helen spent time to get to know me and what kind of dress I was looking for includin...g style and budget. The white dress shop in Culcheth has many beautiful wedding dresses there is something for everybody. I would highly recommend to anyone looking for the perfect wedding dress. Show more
Bridal try on
by Helen Kerfoot
Fantastic experience, honest, helpful and made me feel so at ease!
Replied: Oct 27, 2024
The White Dress, Culcheth
Your so welcome! Xxx
October Sale 12th &13th only
by Helen Kerfoot
I had an amazing experience at The White Dress, I was so nervous but Helen made me feel so comfortable! A beautiful range of dresses and I found the o...ne!! Thank you so much Show more
Bridal try on
by Helen Kerfoot
I went to The White Dress Culcheth on Saturday after a recommendation from a friend and couldn’t recommend it enough. Helen was so welcoming and helpf...ul with recommending which dresses to try based on the wedding we were having and made us feel so comfortable. The shop is beautiful and there were so many different styles to choose from. Show more
Replied: Sep 30, 2024
The White Dress, Culcheth
Thanks so much for a lovely review. I love the dress on you. You look amazing in it xx
Alteration/dress collection
by Helen Kerfoot
I had the most amazing experience, Helen is so genuine and caring, she takes such time and consideration into each appointment! I can’t thank her enou...gh for putting me at ease especially without my mum, it was a big day to choose my dress and to do it without her by my side, as soon as I stepped into the shop and we spoke she put me at ease straight away 🥰 The dresses are absolutely beautiful and I can’t wait to wear mine on my big day this weekend ❤️ Highly recommended for the best service and dresses around. Show more
Replied: Sep 26, 2024
The White Dress, Culcheth
Good luck for Saturday, can’t wait to see the pictures xxx
Bridal try on
by Helen Kerfoot
A gorgeous shop with a lovely atmosphere. Visited here at the weekend with my mum, sister & nana, Helen and her mum was very welcoming to us all. He...len was very helpful in all aspects of customer service, listened to my dress/styles preferences and assisted me with picking out some different dresses and styles for me to try on. I fell in love and said yes to the dress 🩷 Thank you to you both. See you again soon xxx Show more
Replied: Sep 24, 2024
The White Dress, Culcheth
Thank you for such a lovely review xx
Bridal try on
by Helen Kerfoot
I said yes to the dress so cannot fault the White dress or Helen in any way! The whole appointment was perfect! Helen asked what I had in mind and let... me choose some for myself but then picked out some that she thought I would like! The one chosen was picked out by Helen!!! Thankyou!!! It was such a lovely atmosphere, I had loads of time to keep switching the dresses and did not feel rushed in anyway! Helen was really honest and gave me her opinions on the dresses which I really appreciated and this helped in making my final decision! I Would definitely recommend The white dress for any future bride🫶🏽X Show more
Replied: Sep 11, 2024
The White Dress, Culcheth
Thank you for your lovely review! You looked amazing in your dress and I already can't wait to see the pics of your day xxx
Bridal try on
by Helen Kerfoot
The White Dress was a lovely shop to visit. The owner is helpful and welcoming!
Bridal try on
by Helen Kerfoot
Lovely ladies. Attentive and welcoming
Bridal try on
by Helen Kerfoot
Helen was lovely. Warm and welcoming and super knowledgable on her products, making suggestions on alterations to fit exactly what I was looking for! ...I think I found my perfect dress 🥰 Show more
Bridal try on
by Helen Kerfoot
Such a positive experience by lovely welcoming staff. Lots of choice which a wide variety of styles. Would highly recommend. Another plus is the shop... - well thought of abd looked after. Really stood out from others. Get your appointment booked. Show more
Sample sale
by Helen Kerfoot
Staff were extremely helpful and I got a fantastic bargain in the sample sale!
Alterations
by Helen Kerfoot
Absolutely amazing, the most beautiful little shop, personal experience as you are the only in at the time. Helen the owner was so lovely, knew exactl...y what style would suit my shape, made me feel so confident then went above and beyond to match a dress I had seen somewhere else but actually found better. Would recommend to every bride looking for their perfect dress. Show more
Replied: Apr 5, 2024
The White Dress, Culcheth
Thank you for such a lovely review. Can’t wait to see your dress on you! You look amazingk in it xx
Bridal try on
by Helen Kerfoot
Helen is so lovely and knowledgeable. I went with my Nana and it was so so special. Helen got all different kinds of dresses out and let me try differ...ent ones on which I never would’ve picked out and turns out I chose my perfect dress from this. I then went back with my mum, mum in law to be and Nana and confirmed the dress and I just feel like I could really trust Helen and her helpful input. It’s a memory I’m going to hold close to my heart xxx Show more
Replied: Mar 27, 2024
The White Dress, Culcheth
Sally I already can’t wait for your wedding!!! You have such a lovely family and it was a pleasure meeting them all. Your going to be the most gorgeous bride x
Alterations
by Helen Kerfoot
DISGUSTING not plus size friendly!! I had my first bridal appointment on Monday 18th March and to say I'm disappointed is an understatement. We were r...unning slightly late 7 minutes to be precise and when we arrived Helen was so rude and the most unwelcoming she said (I have another appointment in an hour so will to get a move on) Helen asked what my budget was (2k) and I advised I didnt want to go above this. Helen then asked for my size which is UK size 22 she went on to say that my options were quite limited due to my size and said I had to chose between 4 dresses which were all over budget the amount of dresses in that shop was poor even if i was a slimmer size there wasnt much to choose from. I asked her if I was the largest bride she had in her shop before and she said (ermm... and went on to compare me to a size 30) I felt so uncomfortable in the changing room because she was directly facing me whilst I had no cloths on only knickers I said I felt uncomfortable and bad that she had to see my body which I said I'm ashamed of and she said (iv seen it all) this made me feel awful about my body amd really deflated. I made it crystal clear to Helen at the start of the appointment that i didnt want anything too fitted as didnt want to look like a sausage roll, after trying on 3 dresses Helen then got me to try on the smallest dress she could find which was the most unflattering it didnt fit anyway amd she was pulling it up it was that tight it almost ripped, i walked out to tbe mirror just wanting to cry at that point i had had enough and was so disappointed because i wanted the experience to be special for me and my mum. This I believe is substandard shocking service wouldn't recommend to anyone. Even my mum who came with me felt so uncomfortable Helen didn't talk to my mum once didn't offer to take her coat or a drink nothing didn't even offer a glass of water after us saying g we were warm and thirsty. I can't put into words how bad this was so upsetting. Show more
Replied: Mar 30, 2024
The White Dress, Culcheth
Thankyou for taking the time to give your feedback. We’re really saddened to hear this is how you felt about your experience. We allocate 90 minutes for a styling consultation. It’s possible there was a miscommunication as to your appointment time as you arrived 25 minutes late. Helen felt it was courteous to let you know when the next appointment would be arriving so as to avoid any confusion with the shorter timeframe remaining. You did still manage to try on at least 10 dresses in this time period. One dress you loved that much you made a 2nd appointments for later in the week to come back and try on again. Then when you were called after not showing up for this appointment you said you was on your way and would be 5 minutes, but then still didn't turn up. We apologise if you felt uncomfortable having a staff member present during your changing. This is often a necessity due to the styling and structure of the dresses, as it is usually not something our Brides are able to do alone. We wish you the best of luck with your wedding day and we are so happy you found a dress you love elsewhere. We won't be commenting further on this matter
Bridal try on
by Helen Kerfoot
Amazing experience at my Bridal try on. Helen made me feel so comfortable from the beginning and put me at ease. The dresses are absolutely stunning....
Bridal try on
by Helen Kerfoot
Thank you so so much for today you made me feel so welcome and was honest with every dress! Thank you x
Bridal try on
by Helen Kerfoot
A beautiful shop with so many beautiful dresses. Fantastic service from start to finish. Helen was extremely helpful and knowledgeable and put lots of... care into our appointment. Show more
Replied: Feb 11, 2024
The White Dress, Culcheth
Thank you. It was lovely to meet you and your family xxx
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