Good evening! Thank you for leaving this review! While i will use the Review to improve my business, I did look back at this appointment date and noticed i was in shop with a fully booked day This appointment was marked as a no call no show and I reached out to you several times to see if we were good for the times and no messages went through! Please ensure to have the correct contact information to ensure that we can reach each other! I apologize for the inconvenience and hope I can make up for it! Thank you!