Spa-Tastic Blue Nails
2737 W Thunderbird Rd, STE 106, Phoenix, 85053
4.4
37 reviews
Spa-Tastic Blue Nails
2737 W Thunderbird Rd, STE 106, Phoenix, 85053
Entrepreneur
Services
Spa Pedicure
Save up to 15%$40.00 $34.001hSweet Pedicure
Save up to 15%$45.00 $38.251hGel Manicure
Save up to 15%$45.00 $38.251hManicure
4 servicesGel Manicure
Save up to 15%$45.00 $38.251hDip Manicure
Save up to 15%$45.00 $38.251hAcrylic Fullset
Save up to 15%$60.00 $51.001hRefill Acrylic
Save up to 15%$45.00 $38.251h
Pedicure
4 servicesSpa Pedicure
Save up to 15%$40.00 $34.001hSweet Pedicure
Save up to 15%$45.00 $38.251hHoney Pedicure
Save up to 15%$55.00 $46.751hVolcano Pedicure
Save up to 15%$65.00 $55.251h
Extra
4 servicesExtra Design
Save up to 15%$5.00 $4.2515minExtra French
Save up to 15%$10.00 $8.5015minExtra Color
Save up to 15%$5.00 $4.2515minExtra Repair
Save up to 15%$5.00 $4.2515min
Popular Services
See Our Work
Amenities
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Parking space
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Wi-Fi
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Credit cards accepted
Reviews
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4.4/5
Based on 37 reviews
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Gel Manicure
by
Spa-Tastic Blue Nails
Loved my nails!
Gel Manicure
by
Spa-Tastic Blue Nails
I booked online and received a discounted price of 38.25. Upon arrival I was asked about what service I required. I informed the gentleman that I had ...
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Replied:
Dec 6, 2024
Spa-Tastic Blue Nails
Thank you for taking the time to share your detailed experience. We sincerely apologize for the frustration, confusion, and disappointment you faced during your visit. It’s clear that your experience did not meet the standards we strive to uphold, and for that, we are deeply sorry.
We understand how important clear communication, transparency, and attention to detail are, especially when it comes to providing exceptional customer service. It’s evident that we fell short in multiple areas, including clarity regarding pricing, following your preferences for nail shape, and ensuring your comfort during the service. We also regret that the checkout process caused further frustration and that your concerns were not addressed adequately at the time.
Please know that your feedback is being taken very seriously. We will be reviewing our booking and pricing processes to ensure greater consistency between our online and in-store prices. Additionally, we’ll reinforce training for our staff to improve communication and precision in delivering the services our customers request.
Your trust and satisfaction are very important to us, and we would like the opportunity to make things right. If you’re open to it, please reach out to us directly us so we can discuss how we can address this matter further.
Dip Manicure
Spa Pedicure
by
Ashley - Spa-Tastic Blue Nails
Tina - Spa-Tastic Blue Nails
I have been to this salon 3 times for dip on my natural nails. The first time was a walk in and they did amazing! The 2nd time I had an appointment w...
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Replied:
Nov 21, 2024
Spa-Tastic Blue Nails
Thank you for sharing your honest feedback. We truly appreciate your loyalty in visiting us multiple times, and we deeply regret that your recent experiences did not meet your expectations.
It’s disappointing to hear that there was a miscommunication regarding your appointment preferences and the online booking discount. Your time and trust are important to us, and we are sorry for any frustration caused by these issues.
We sincerely apologize for the outcome of your nails not matching your expectations and for assigning a technician you preferred to avoid. This was not the attentive and personalized service we aim to provide, and we will review our scheduling practices to ensure this does not happen again.
We’d love the opportunity to make this right. Please reach out to us or stop by the salon so we can discuss how to better meet your needs moving forward. Your feedback is invaluable, and we hope to regain your trust in the future.
Dip Manicure
by
Tina - Spa-Tastic Blue Nails
The salon was clean and the staff was extremely friendly. I enjoyed my service there and will definitely go back.
Replied:
Nov 8, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind review! We’re thrilled to hear that you enjoyed your visit and felt welcomed by our team. Cleanliness and a friendly atmosphere are top priorities for us, so it’s wonderful to know we were able to create a positive experience for you. We look forward to welcoming you back soon!
Refill Acrylic
by
Gold VIP - Spa-Tastic Blue Nails
This was my second time coming here and both times I had a great experience. The service I received during my pedicure was excellent. The staff member...
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Replied:
Nov 8, 2024
Spa-Tastic Blue Nails
Thank you so much for your thoughtful review! We’re so glad to hear that you had another great experience with us. It’s wonderful to know that you felt relaxed during your pedicure and were happy with your acrylic fills. Our team always strives to provide attentive and high-quality service, and we’re thrilled that you felt that care. We can’t wait to welcome you back for another relaxing and enjoyable visit!
Spa Pedicure
by
Spa VIP - Spa-Tastic Blue Nails
They did a great job!
Replied:
Nov 8, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind words! We’re thrilled to hear that you were happy with the service. It’s always our goal to provide excellent results, and we’re so glad we could meet your expectations. We look forward to welcoming you back soon!
Honey Pedicure
by
Ashley - Spa-Tastic Blue Nails
Relaxing time, great people to be around .
Replied:
Nov 8, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind review! We’re so happy to hear that you had a relaxing time and enjoyed the company of our team. Creating a peaceful and welcoming atmosphere is very important to us, and we’re delighted that you felt that during your visit. We look forward to seeing you again soon!
Acrylic Fullset
by
Spa VIP - Spa-Tastic Blue Nails
Awesome!
Replied:
Nov 8, 2024
Spa-Tastic Blue Nails
Thank you so much for your positive review! We're so glad to hear that you had an awesome experience. We truly appreciate your support and look forward to welcoming you back soon!
Dip Manicure
Sweet Pedicure
by
Lena - Spa-Tastic Blue Nails
It's a lovely little place. Clean, Friendly.
Replied:
Oct 7, 2024
Spa-Tastic Blue Nails
Thank you for your lovely review! We’re delighted to hear that you enjoyed your visit. Our team works hard to create a clean and friendly atmosphere, and it means a lot to us that you noticed. We hope to see you again soon!
Acrylic Fullset
by
Vince - Spa-Tastic Blue Nails
Wonderful!
Replied:
Oct 2, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our service. Our team is dedicated to providing a welcoming and relaxing experience for all our clients, and your feedback truly means the world to us. We look forward to welcoming you back soon!
Refill Acrylic
by
Gold VIP - Spa-Tastic Blue Nails
My nails are chipping a day after, they cannot keep up with the customers coming in. The owner was answering phone calls and distracted from my purpo...
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Replied:
Oct 2, 2024
Spa-Tastic Blue Nails
Thank you for sharing your experience with us. I’m truly sorry to hear that your nails chipped so soon and that you felt our attention was divided during your visit. We value each of our clients and strive to provide the best service possible. I’d love the opportunity to make this right for you. Please reach out directly so we can address your concerns and ensure you leave feeling satisfied. Your feedback is invaluable to us, and we hope to see you again soon.
Acrylic Fullset
by
Spa-Tastic Blue Nails
Wonderful service
Replied:
Oct 2, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful experience soon.
Volcano Pedicure
by
Spa VIP - Spa-Tastic Blue Nails
The massage chair was amazing. One of the best I've been in and I get a lot of pedicures. The volcano pedicure wasn't very good. I'm not sure who my t...
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Replied:
Sep 22, 2024
Spa-Tastic Blue Nails
Thank you for sharing your feedback with us. We're so glad to hear that you enjoyed the massage chair, but we’re truly sorry that the volcano pedicure didn’t meet your expectations. We strive to provide a high-quality experience for every guest, and it sounds like we fell short during your visit. Please know that we take your concerns seriously, especially regarding the quality of the massage and the polish application. We’d love the chance to make this right and ensure your next experience is everything you hoped for. Feel free to reach out to us directly so we can arrange to take care of you. We value your support and hope this was indeed a one-off.
Honey Pedicure
by
Tony - Spa-Tastic Blue Nails
They always do an amazing job and always make its always a pleasant experience everyone is very nice and always takes care to listen to my requests....
Replied:
Sep 16, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind words! We’re thrilled to hear that you consistently have a pleasant experience with us and that our team is attentive to your requests. Your satisfaction is our top priority, and it’s wonderful to know we’re meeting your expectations. We look forward to your next visit!
Gel Manicure
by
Kim - Spa-Tastic Blue Nails
Kim was amazing! 🤩 she listened and delivered exactly what I wanted!
Replied:
Sep 3, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind words! We're thrilled to hear that Kim was able to bring your vision to life. She truly values listening to her clients, and it’s wonderful to know you felt heard and happy with the results. We look forward to seeing you again soon!
Gel Manicure
by
Bianca - Spa-Tastic Blue Nails
Let me first start by saying that I have gone here many times and this is the first time that I have not been happy. My nails turned out nicely and I ...
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Replied:
Sep 2, 2024
Spa-Tastic Blue Nails
Thank you for sharing your experience with us. I’m truly sorry to hear that your visit didn’t go as expected, especially after being a loyal customer. We strive to meet every request and expectation, so it’s disappointing to learn that we fell short in understanding and delivering on what you wanted.
Your feedback is invaluable, and I will personally ensure that it’s shared with our team to prevent this from happening again. I understand how frustrating it must have been to feel unheard, and I apologize for the inconvenience and disappointment this caused.
If you’re open to it, I would love the opportunity to make things right. Please reach out directly, and we can discuss how we might be able to provide the service you originally desired.
Thank you again for your feedback, and I hope we can regain your trust in the future.
Gel Manicure
by
Tony - Spa-Tastic Blue Nails
Great job
Replied:
Sep 2, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. It truly means a lot to our team to know that our efforts are appreciated. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back soon!
Refill Acrylic
by
Kim - Spa-Tastic Blue Nails
Always a great service
Replied:
Sep 2, 2024
Spa-Tastic Blue Nails
Thank you for your continued support and for taking the time to share your experience. We're delighted to hear that you consistently enjoy our service. It’s always our goal to ensure you have a great experience every time you visit. We look forward to serving you again soon!
Gel Manicure
by
Kim - Spa-Tastic Blue Nails
Kim and Vincent are great. All of the staff show a sense of team and it’s a great atmosphere in the shop as well as very clean.
Replied:
Aug 25, 2024
Spa-Tastic Blue Nails
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Kim, Vincent, and the rest of our team. We take pride in maintaining a clean and welcoming atmosphere, and it means the world to us that you noticed our strong sense of teamwork. We look forward to serving you again soon!
Gel Manicure
Spa Pedicure
by
Tina - Spa-Tastic Blue Nails
Great experience, loved the services
Replied:
Aug 23, 2024
Spa-Tastic Blue Nails
Thank you for your wonderful feedback! We’re so glad to hear that you had a great experience and enjoyed our services. It’s our goal to provide the best possible care, and your kind words mean a lot to us. We look forward to welcoming you back again soon!
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