Hey Sheily, sorry for the inconvenience. Your son is only 3 years old, so I lined up the baby hairs he already had since his hairline is still developing and not fully dark yet. You also mentioned his previous barber pushed him back, so I was very careful not to do that. If anything didn’t look right to you, saying something on the spot would’ve allowed me to fix it immediately. And even after the appointment, a simple text and I would’ve corrected it the next day at no charge. I always want parents and kids to leave happy, but thank you for the feedback.”