Memorial Hair Salon

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent experience at our salon did not meet your expectations. We strive to provide every guest with exceptional service, and it’s clear we fell short during your visit. I want to share with you that the manager you had an appointment with unfortunately experienced a sudden death in the family and had to leave the country urgently. We sincerely apologize for any inconvenience or confusion this may have caused during your visit. Please accept our deepest apologies for this situation and any impact it had on your experience. We would love the opportunity to make things right. As a gesture of goodwill, we would like to offer you a complimentary haircut on your next visit. We hope you’ll give us another chance to provide you with the quality service you deserve. Your satisfaction is very important to us, and we are committed to ensuring that your next experience is a positive one. Please feel free to reach out to us directly if there’s anything more we can do. Thank you once again for your understanding and feedback. We look forward to welcoming you back and providing the experience you expect.