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Thi Spa &Nails
811 Mission St, San Francisco, 94103
4.2
115 reviews

Thi Spa &Nails

811 Mission St, San Francisco, 94103
Entrepreneur

Services

    Popular Services

    • GEL PEDICURE

      $55.00
      30min
      Gel Pedicure
      $60.00
      30min
      Gel Pedicure with Removal

    • Gel X Extentions

      $95.00+
      30min
      Long
      $85.00+
      30min
      Medium
      $75.00+
      30min
      Regular

    • GEL MANICURE

      $45.00
      30min
      Gel Manicure
      $55.00
      30min
      Gel Manicure with Removal

  • Manicure

    6 services

  • Pedicure

    5 services

  • Gel-X Extensions

    1 service

  • Dipping Powder or Hard Gel

    1 service

  • Refill

    1 service

  • Removal

    3 services

  • Extras

    9 services

  • Facials

    3 services

  • Massage

    5 services

  • Brows

    3 services

  • Waxing

    16 services

  • Tinting

    2 services

See Our Work

Reviews

Booksy guarantees that reviews with the "Verified Booksy user" tag have been added by registered Booksy users who have had an appointment with the provider. A registered Booksy user has the opportunity to add a review only after the service has been provided to them.
4.2/5
Based on 115 reviews
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I was able to book an appointment online for the following day on a Saturday morning, which I was surprised. I got a gel manicure and pedicure. Both w...ere done in 30 minutes and they took a lot of care in trimming my cuticles and look under my nails to make sure everything was perfect. I was surprised by the warm hand wraps and foot wraps during my pedicure and manicure. The ladies were very nice and facilities clean. There has been no chipping or peeling of my nails. They had lots of color options. Cash is preferred. I would come here again if I lived in the area. Show more
I went for a gel manicure and loved it. They were so nice and accommodating whenever I wanted to make a change or try out different colors.
I don't get my nails done that often, maybe once every 6 months, to clean my cubicles really. Sometimes to feel and look pretty. I decided to find som...ething close to my dinner location as I had time to kill. I read some reviews that some ppl got hurt/cubicles cut but I decided to risk it bc it's a convenient location and maybe I won't get the rough person. Well, I did. She was super rough and when she hurt me, I asked if she could be gentlier. Instead of apologizing, she just said "oh you don't get your nails done often" like she had to go hard at it or something. Yes, I don't get my nails done often AND you're rough. Not everyone who does my nails hurt me. I had to show her that I'm legit bleeding (ironically, the middle finger) to emphasize what I meant but even then, no apologies. The pedicure was fine though, she was nice and quick. But I think if you plan to go get a manicure, go elsewhere as there are only 4 of them working the shop and looked like two focuses on pedicure and two focuses on manicure and so you got a 50/50 chance of getting the rough person who is rude. The place doesn't really look that sanitized either Online rates said that if you get a manicure with no color, it's cheaper. I didn't get color for both. But when I went to pay, the cashier, who doesnt even look old enough to drink, let alone know what good customer service is, awkwardly smile and told me that the website wasn't updated and that was that. No matching or anything. The whole experience was not great. I only gave them 2 stars bc the pedicure was fine. Otherwise, it'll be one. I would not go back and unless you got a lady there that's good to you, don't bother Show more
Amazing place, excellent staff. Thank you, Phuong very much
In town for the weekend and made a last minute appointment. This salon was very clean, the techs were both thorough and quick. My pedi and gel mani bo...th look great! Would come back when I visit SF. Show more
I came in on Mothers Day , last minute. they took me right away! The receptionist was so kind. I had someone I forgot her name but she was good and fa...st. I just got a basic manicure. Show more
I've been here a few times and service has always been average or slightly above average, but I feel compelled to leave a negative review after a gel-...x removal from weeks ago. They overfiled my nails and left them so brittle. They keep breaking and it's painful as the nail bed is exposed. Will never come back. Show more
I found Thi nails salon by chance as I was just in the neighborhood and needed to get the nails done urgently last minute. The lady very kindly accept...ed my walk in and did a wonderful job with my nails - nice shape and coloring. So happy with the work. Highly recommended ! Show more
I had a Pleasant time here. the atmosphere is friendly and relaxed. They paid great attention to my issues and made me comfortable. in the end, the ma...in thing I was there for was my manicure and pedicure, and they are beautiful. Looks like I have a new set of feet and hands. Show more
Good service but a bit pricey. They don’t use spa chairs, but instead use basins to do pedicures.
Loved being able to book a last minute appointment easily online! Great, kind, prompt service and loved my gel manicure. I had paid a $10 booking fee ...online, which goes towards your service, and was mistakenly charged for a full service and didn’t realize until I left. I sent an email after hours and they were quick to respond and I was reimbursed the next morning! Highly recommend them! Show more
I seldom write reviews, but my recent experience at Thi Nails compels me to share my thoughts. As a former regular customer, I've noticed a decline in... the salon's quality of service and products. During my recent visit for a manicure, I was disappointed to find that six of my gel nails had partially peeled off within days, contrary to the expected three-week lifespan. Upon contacting the salon to address this issue, they initially agreed to assist but later turned me away when I arrived for my scheduled appointment on Easter Sunday, citing the time elapsed since my last visit. There was a disagreement regarding the duration between my original polish date, whether it was 5 days or 11 days. Regardless, my main concern remains the premature peeling of the gel nails. Despite offering to pay for the full nail service again, I was left waiting for 20 minutes only to be told, quite abruptly, that they couldn't accommodate me. This lack of professionalism and customer care was disheartening. During my visit, I observed staff members engrossed in their phones and TV shows, rather than attending to customers. Leaving the salon, I was dissatisfied with both the service quality and the condition of my nails. Additionally, the salon's location in a busy area where individuals often solicit customers was noted. Unfortunately, the staff made no effort to address this issue during customer appointments. To the owner's response: While I appreciate the effort to clarify the timing of my last appointment by showing me the original receipt of 11 days since the service, the premature peeling of my gel nails remains unresolved. Despite attempts to rectify the situation, I was turned away without a satisfactory resolution. As a customer, it's important to provide honest feedback to improve future experiences. My intention is to offer constructive criticism rather than disparage the business. I hope this feedback will be taken into account to enhance customer satisfaction in the future. Note: Following my review, the owner contacted me via text message to dispute the timing of my original service. However, the communication could have been handled more professionally. Additionally, the initial response to my Google Review was unbecoming of a business owner, though it was later revised. Show more
Love Thi Nail Spa!
Best gel manicure!
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En el salón de uñas, en la parte de atrás está la zona de los masajes, el masajista Ron muy profesional con una fuerza increíble en sus manos realiza ...diferentes tipos de masajes, para mi el mejor.. me he realizado con él dos masajes y la verdad me encanta, yo llevaba demasiada tensión en mis hombros y espalda y salí como nueva, lo súper recomiendo!!! 100/10 ha sido el masajista de mi novio por 10 años y la verdad será el mío tambien por mucho tiempo Show more
My nails still look amazing 3 weeks later! Came in while in town for a wedding, and they got me in as a walk-in quickly, staff was very nice and accom...modating. The lady who did my nails was very patient with me being picky about the color I wanted (more than usual since it was for a black tie event etc) even after 3 different tries - and she nailed it. I've never had gel last this long with no chips whatsoever! Thank you ladies! Show more
Everyone here is really nice! I have very difficult to deal with feet, due to diabetes, but it was no problem at all for them. Services used. Callus p...edicure, Gel X extensions. Show more
Overall, it was mediocre. I opted for just a normal polish as I don’t like gel. The person doing my pedicure was extremely kind and careful. But the p...erson doing my manicure was rushing since it was fairly busy. Normally I’d let it go, but they cut my cuticle a bit much. Hopefully the photo does justice. Other than that, it was okay, my mani/pedi is just okay. Show more
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