Hi Candis, thank you so much for your feedback! We’re happy to hear you enjoy our location and staff—it really means a lot to us. We’re sorry to hear the gel peeled off sooner than expected and that the massage felt too short. That’s not the experience we want for our clients. Please feel free to come back in at your convenience, and we’d be more than happy to fix the gel for you at no additional charge. We appreciate your support and hope to make your next visit a better one! — J’s Nails 💅

Thank you, Jessica! We’re so happy you loved how your nails turned out. It was a pleasure bringing your vision to life! 💖

Thank you, Wendy! We’re so glad you enjoyed your pedicure. Hope to pamper you again soon!

Thank you so much, Lindsey! We truly appreciate your continued support and are so glad to hear you’ve enjoyed every visit. Looking forward to seeing you again soon! 💕

Thank you so much, Keauna! We’re glad you had a great time and felt comfortable and cared for during your visit. Can’t wait to have you back again!

Thank you so much, Crystal! We’re thrilled you loved your luxury pedicure and truly appreciate the recommendation. Can’t wait to pamper you again soon! 💖🦶✨

Hi Aimee, Thank you for your feedback, and we’re very sorry to hear about your recent experience. We understand how important it is to have consistency with your preferred technician, and we sincerely apologize that Penny was unavailable despite your scheduled appointment. This is not the standard of service we aim to provide, and we’re addressing this with our team to ensure better communication and scheduling in the future. We also apologize for the issue with your manicure and would love the opportunity to make it right. Please feel free to contact us directly so we can arrange a follow-up visit or discuss how we can improve your experience. Thank you again for bringing this to our attention.