I’m sorry to hear that you were unhappy with your experience. I strive to provide clear pricing and quality service for all clients. To clarify, you were not overcharged. in fact, on top of you having a 15% discount to the $80 service making it $72 an additional $4.50 was deducted from your remaining balance at your request, and I’ve included a screenshot of the transaction for transparency. The deposit and tip were fully optional and processed at your discretion. I truly value all feedback, as it helps me continue improving my business. Stay blessed.