The Feather Hill Spa
The Feather Hill Boutique Hotel, 2531, JB Marks
The Feather Hill Spa
The Feather Hill Boutique Hotel, 2531, JB Marks
Entrepreneur
Services
The Feather Hill Signature Package
R1 300,001h 30minAfrican Fusion Massage 60min
R750,001hPeace Oil (Soothes and calms)R750,001hRecharge Oil (uplifts and energizes)R750,001hVigour Oil (relieves muscle aches & pains)Classic Hot Stone Massage 60min
R800,001hOther Services
Ultimate Unwund
R750,001h
This Month's Promotions
1 serviceThe Ultimate Unwind
R1 500,001hUltimate UnwundUltimate Unwund
Packages
4 servicesThe Feather Hill Signature Package
R1 300,001h 30minA Treat for Two
R3 350,003hA Treat for TwoA Treat for TwoEscape Package
R2 800,004hRenew Package
R1 620,003h 30min
Massages
16 services
Facials
9 services
Body Treatment
3 services
Treatments for Him
4 services
Medical Aesthetics
1 service
Kids Treatments
4 services
Manicure
2 services
Pedicures
3 services
Tinting
4 services
Waxing services
10 services
Add On Treatments
8 services
Hydro Therapy Treatments
2 servicesRasul Treatment
R350,0030minHydro Facilities ( POOL , SAUNA , STEAM)
R300,001h
Popular Services
Amenities
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Parking space
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Credit cards accepted
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Wi-Fi
Reviews
How reviews work
4.7
96 reviews
- 581
- 46
- 35
- 21
- 13
Zelda
Confirmed client
Jun 2, 2026
Service:
Glow Boost Facial With Dermaplaning,
Lash & Brow Tint,
Lip OR Chin Wax
Staff:
Phetola
I was left in change room waiting ons someone to guide me to a therapy room, no slippers was provided, had to walk with my robe and boots to the thera...
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Response from the business
Jun 2, 2026
Hi Zelda,
Thank you for taking the time to share your experience. We are truly sorry that your visit did not reflect the seamless and attentive service we strive to provide.
We understand how disappointing it must have felt to be left waiting in the changing room without guidance and then having to walk to your treatment room in your robe and boots. This is certainly not the level of comfort, care, and attention to detail that we want our guests to experience.
Please accept our sincere apologies for this oversight. Your feedback has been shared with our team so that we can reinforce our guest journey procedures and ensure every guest is personally guided and fully cared for from the moment they arrive.
We value your feedback and appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back and provide the relaxing, luxurious experience you rightfully expected and deserve.
Berdine
Confirmed client
May 31, 2026
Service:
The Feather Hill Signature Package
Staff:
Agnes,
Augustine
It was amazing!
Response from the business
Jun 2, 2026
Hi Berdine,
Thank you for your positive feedback, we look forward to your next visit.
Tebogo
Confirmed client
May 31, 2026
Service:
Sports Massage 60min,
Classic Hot Stone Massage 60min
Staff:
Agnes,
Augustine
The service was exceptional and the massage just as I expected
Response from the business
Jun 2, 2026
Hi Tebogo,
Thank you for your wonderful review! We're delighted to hear that you received exceptional service and that your massage met your expectations. We truly appreciate your feedback and look forward to welcoming you back for another relaxing experience soon.
Suzaan
Confirmed client
May 18, 2026
Service:
Classic Hot Stone Massage 60min,
Scalp & Neck Massage 30min
Staff:
Agnes
Massages went well. Bit disappointed that we waited for our appointment approximately 45min from our booking time.
Response from the business
May 21, 2026
Hi Susan.
Thank you for your feedback. We’re glad you enjoyed the massages.
We sincerely apologize for the 45-minute wait past your appointment time and understand your frustration. We appreciate you bringing this to our attention and will work on improving our scheduling experience.
Belinda
Confirmed client
May 17, 2026
Service:
The Feather Hill Signature Package
Staff:
Agnes
Wow WOW wowie! Excellent service Agnes and Ivy were amazing. I enjoyed it tremendously. What an experience! Keep up your fantastic standard.
Response from the business
May 21, 2026
Dear Belinda,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you had such an amazing experience. Agnes and Ivy will be thrilled to know they made your visit so memorable. Your kind words and support truly mean a lot to us. We look forward to welcoming you again soon!
Rika
Confirmed client
May 16, 2026
Service:
African Fusion Massage 60min
Staff:
Randy
Perfect
Response from the business
May 21, 2026
Hello Rika,
Here’s a warm and professional response you can send:
Thank you so much for your lovely message! We’re so happy to hear you enjoyed your spa visit. It was truly our pleasure having you with us, and we can’t wait to welcome you back for another relaxing experience soon.
Wiandie
Confirmed client
May 12, 2026
Service:
Full Leg Wax
Staff:
Agnes
5/5
Response from the business
May 21, 2026
Here’s a warm and professional response you can send:
Hi Wiandie,
Thank you so much for your lovely message! We’re delighted to hear you enjoyed your spa visit. It was truly our pleasure having you with us, and we can’t wait to welcome you back for another relaxing experience soon.
Christina
Confirmed client
May 2, 2026
Service:
Renew Package
Staff:
Sasha-Leigh
Sasha was amazing and very friendly. I would have preferred that they have change rooms separate from the women toilets. But overall I left feeling ve...
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Response from the business
May 21, 2026
Hi Christina ,
Thank you so much for your thoughtful feedback. We’re delighted to hear that Sasha made your experience so enjoyable with her friendly service, and that you left feeling refreshed — that’s exactly what we aim for.
We also truly appreciate your comments regarding the change rooms and will certainly take your feedback into consideration as we continually work to improve our guests’ experience.
We hope to welcome you back again soon for another relaxing visit.
Janine
Confirmed client
May 1, 2026
Service:
African Fusion Massage 60min
Staff:
Augustine
Beautiful place with pleasant people, but have even more sore shoulders than had before experience. Price is bit over the top for experience. Would no...
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Response from the business
May 21, 2026
Hi Janine,
Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found our spa beautiful and our team pleasant and welcoming.
We are truly sorry to hear that your shoulders felt more sore after your treatment. Even for guests who are accustomed to regular massages, it can sometimes happen that areas with deep tension, tight muscle knots, or built-up stress respond with temporary soreness afterward — particularly around the shoulders and neck where many people carry tension. This is usually short-term and similar to how muscles can feel after exercise, especially if deeper pressure was applied to release tightness.
That said, we completely understand that this affected your overall experience, especially considering the investment made, and we genuinely appreciate your honest feedback. Comments like yours help us continue refining both our treatments and guest experience.
Thank you again for visiting us, and we wish you could afford us the opportunity to treat you again.
Tersia
Confirmed client
Apr 30, 2026
Service:
Gel Pedicure with Soak
Staff:
Randy
Great service
Response from the business
May 21, 2026
Hi Tersia,
Thank you so much for your feedback, much appreciated .
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