Features

Whether you’re a single user, a whole shop, or heading up a chain of storefronts, our customisable features make it easy to enhance and grow your business. No costly add-ons - just great functionality from the start.

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Taking appointments 24/7

You can’t be available to clients 24/7... but Booksy can. Your clients can book with you any time, from anywhere, through whichever platform they like. Then you can continue your day, interruption free.

  • Client’s Mobile App
  • Web Marketplace
  • Facebook
  • Instagram
  • Google
  • Your Website

Get discovered

​Booksy gives you the tools you need to reach out to both new and existing clients, by increasing your visibility across multiple channels. Your account comes with a customisable Booksy profile, a free client app, as well as widgets for your website and Facebook & Instagram ‘Book Now’ integration. As a trusted ​Reserve with Google​ Partner, clients, both existing and new, can also book directly through Google search results and maps.

Keep your schedule full

The easier you make it for your clients to book, the more they will book with you. You present your services and your availability online and the clients select the slot that best suits them. It’s that simple. You get more control and a fuller schedule... without a single phone call. And with our bespoke Schedule Optimisation tool, you can wave goodbye to awkward gaps between clients.

Reduce no-shows

Booksy’s automatic reminders, pre-payment set up and customisable cancellation policy helps clients commit to the appointments they’ve made and ensure you get paid for your time. You can add cancellation fees, mark no-shows or blacklist clients for complete control and peace of mind. Plus, our free Waitlist feature will allow you to fill those cancellations quickly.

“As a business owner and working on shop floor, saving time is more important than ever. Not only does Booksy run the bookings side of the business, it also keeps track of your data, something that I feel is vital for the growth of your business. I can effortlessly compare last year’s data with the click of a button. Booksy is more than just a booking app, it’s more like Personal Assistant”.

“As a business owner and working on shop floor, saving time is more important than ever. Not only does Booksy run the bookings side of the business, it also keeps track of your data, something that I feel is vital for the growth of your business. I can effortlessly compare last year’s data with the click of a button. Booksy is more than just a booking app, it’s more like Personal Assistant”.
Jay Byrne, Dog House Barbers, Birmingham

All-in-One Calendar Management

It's never been easier to have complete control over your business.

Book & rebook effortlessly

Don't waste time entering booking information: adding, modifying or cancelling an appointment can be as simple as clicking on the calendar, dragging a booking, or using a pre-set recurring or multibooking feature.

Quickly spot any changes

With Booksy, you always know what's on your schedule. Our user-friendly dashboard keeps you informed of all important changes and cancellations made by clients.

Efficiently manage your client records

Booksy contains a fully searchable database of your clients with many filtering options. Keep everything you need to know about your clients, all in one spot - and, it’s all GDPR compliant. Track appointment history, reduce no shows, add contact details, private notes and easily see the status of every appointment with our advanced client database - all right within the app. Simple.

Organise your team

No more trying to remember everyone’s availability - it’s right there in the palm of your hand. Booksy makes it easy for you to manage shifts, holidays, breaks and commission for each staff member, whether that’s in one shop or across ten shops. Want to add an appointment? Just enter the service and date, and quickly see which staff members are available for that service.

Get many easy to use features

Boost: Grow your client base and promote your business with Boost! Highlight your business as a highly recommended and take advantage of an exclusive suite of marketing tools to attract new customers and fill gaps in your day, including Flash Sales, Last Minute Discounts and Happy Hours. Want to know more about Boost? Click here to find out more!

Health & Safety Rules: Let your clients know that their safety is your top priority with Health & Safety Rules. A fully customisable checklist displayed to your clients, via your Booksy profile. Eliminate the need to brief every individual client on new measure's you're taking to ensure safety - let Booksy do it for you. Learn more!

eCommerce: One slick feature to link your online store to Booksy… get ready to upsell! Whether you have your own range of products to sell, or resell your salon products to help clients stick to their beauty regimes when they can’t visit you in the salon, Booksy will help you drive those sales! Learn more!

Covid-19 Disclaimer Form: Ease the anxiety of your clients and show just how seriously you take their health with our new Covid-19 Disclaimer Form. Ensure the safety of both you and your clients, by presenting a dedicated form before every appointment. Learn more about this feature here.

I’m Ready!: In a post-covid world, we want to ensure you can manage social distancing in the most business-savvy way. We've introduced a new feature that will help you easily notify your clients when it’s the perfect time to enter your salon and everything has been prepared to safely start the appointment. Introducing, I’m Ready! Learn more here! Learn more!

Mobile Services: Make your clients feel good and look good from the comfort of their own home.Grow your business with the freedom to work anywhere, and anytime. You define the rules, we’ll handle the admin. Learn more!

Gift Cards: Powered by Booksy, for your business. Get ready to up your business game. Increase bookings, encourage customer loyalty and reach new audiences with the latest feature from Booksy - Gift Cards. Learn more!

Packages and Memberships: A hassle-free way to offer packages and memberships for your services! No expensive systems required, gain more revenue and boost your brand through your biggest advocates - your clients!

Recurring booking: Lock in settings and clients by having appointments repeat automatically. Your clients will know exactly when they’ll get their favourite treatment, and you’ll have a crystal clear cash forecast.

Saved services: Time to embrace the digital world. Break down geographical barriers and widen your customer base with Booksy’s exclusive integration with Zoom. Host fitness classes, yoga sessions, make up tutorials, digital masterclasses and so much more with Online Services Learn more!

Waitlist: Fully booked? Great news! With Waitlist, clients can request to be automatically notified when an appointment slot becomes available. This keeps your diary full and saves you having to manually notify multiple people who might want to book in. And there’s no additional cost for this incredible feature.

Parallel clients: Reserve the same time for multiple clients. Perfect for group classes, tutorial sessions, online services and so much more.

Multibooking: Allow your clients to book in for multiple services with you or your team, back to back.

Gap time: Make the processing time for one service open for other clients to book, ensuring you capitalise on every moment you can

Saved services: Use client booking and purchase history to offer clients exactly what they want.

Custom Pre-Service Questions: Need to ask your client questions ahead of some services? Our fully customisable tool allows your client to answer these upon booking.

Schedule Optimisation: An easy-to-control feature that optimises any gaps in your day and making it available for appointments, bringing in more revenue.

Manage multiple locations: Running multiple storefronts or a chain? It’s never been easier. Manage them all from one screen - Booksy is perfect for multi-location businesses. To learn more about how Booksy is the perfect solution for your multi-location business. Just click here!

Dedicated Migration Specialists: Ready to move? We have all the tools you need to help migrate your clients and appointments from your previous system, walk-in set up or paper-based diary, our migration specialist and friendly customer success team are here to help you manage the most seamless switch.​ Click here to find out more!

Secure operating system: Allocate different levels of permission within the Booksy Biz app for your team members - different users can have different levels of control as to what they can see and manage... and you have that control to customise completely.

Customisable promotional materials: Explore our digital welcome box, with a vast range of printable materials for your shopfront or workspace, digital assets that are perfect to promote your Booksy account on social media and handy how-to guides on how to make customisable materials. Click here for more!

Multi-channel customer support: We understand that sometimes, you might need a helping hand. Luckily, we have a wonderful team of customer success agents who are right here to help you, through your in-app Booksy Biz help chat. Why not also explore our in-app e-Learning center, our video library full of short and sweet tutorials, walkthroughs, hints and tips on Booksy’s features, set up and more. Alternatively, why not join one of our regular webinars? Click here for more!

I love the fact that you make everything so easy for the client. Also love the fact that my day is organised and I have control of may day. I walk into work already knowing the potential for the day.

“I love the fact that you make everything so easy for the client. Also love the fact that my day is organised and I have control of may day. I walk into work already knowing the potential for the day.”
Joanna Dineo

Point of Sale with Built-in Payments

No extra apps, systems, or hardware. One simple system to collect payments and keep track of your sales and inventory.

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Accept mobile payments and more

With Booksy, clients can pay for products and services using their mobile phones. Booksy not only makes accepting payments effortless, it's also faster, cheaper and more secure for both you and your clients.

Manage your inventory

Booksy offers you a fully searchable catalog of products, which includes price, product type and quantity. The system keeps track of all items sold from your inventory and automatically updates the numbers, so you know exactly when it is time to restock.

Enforce Pre-payments and cancellation fees

With Booksy, you can always make sure you’re compensated for your time. Set your own customisable terms for a cancellation policy and choose whenever you want to introduce prepayments and cancellation fees if a client fails to cancel during your free cancellation period. Not only that, but you can establish a list of trusted clients, and also blacklist those who continue to disrupt your service.

Boost Mode

Grow your client base and promote your business with Boost! Highlight your business as a highly recommended and take advantage of an exclusive suite of marketing tools to attract new customers and filling empty gaps, including Flash Sales, Last Minute Discounts and Happy Hours.

Sell services and products

With our checkout process, you can generate receipts for any cash, credit/debit or pay by app transaction. Easy customisation at checkout also encourages product and service upselling, and lets you to quickly modify prices for special promotions or discounts.

Monitor your finances

Booksy has many powerful features to tackle the financial end of your business. Our system lets you choose your own tip rates and adjust the tax settings for your area. Commission rates can be applied to product and services, and can even be modified to for individual staff members to motivate better sales.

Track everything

View every customer’s payment history, track your revenue, staff commission and quickly spot trends in your sales numbers. Our advanced, but easy-to-use reporting will provide you with the right information for your business development plans, and for your accountants. No more headaches trying to make sense of complicated statistics - all the information you need is in one place.

Get more bookings from your social media

Creating engaging Social Media posts has never been so easy. Highlight your latest work, showcase your client reviews, or push special or seasonal promotions, you can create the perfect post that will encourage your clients to book. Turn those Likes into bookings!

How it works?

1

Check out bookings with the Booksy app

2

Accept mobile payments from clients

3

Email or text receipts to your clients

4

Funds appear in your bank account within 2-5 days

Booksy has given me more time with my clients and in turn makes me more money! I'm on my phone way less and also have more time with my family and friends because I'm not responding to texts, phone calls and emails as much anymore.

"Booksy has given me more time with my clients and in turn makes me more money!
I'm on my phone way less and also have more time with my family and friends because I'm not responding to texts, phone calls and emails as much anymore.”
Barber Jeffrey Pledger

Personalised Marketing Tools

Use your own style to get the word out about your business.

Acquire new customers

Reach more people easily. Send emails and texts to existing clients with referral promotions, and attract potential clients our high quality digital flyers.

Increase frequency of visits

Timing is everything when encouraging clients to book. Along with sending messages instantly, you can choose to send messages periodically, assign a message to be sent at a future date, or even have messages sent when clients meet certain filter criteria.

Reach the right people

Booksy provides you with easily customisable email, text, and social media templates for every occasion. Whether you want to reward your loyal clients, welcome back clients who are slipping away or offer a birthday special, our client filter can be used to automatically send targeted messages for maximum results.

Generate more money from each appointment

Encourage clients to add products and services to their regular appointments with group rates, two-for-one specials, product discounts and more.

Build your online presence and reputation

Nothing promotes your business better than the great results of happy clients. Booksy profiles include a fully-verified client review system and photo gallery to present your work, giving you the credit you deserve and clients the information they need to book comfortably.

Get your clients bookings themselves

For clients to see the value of Booksy on their end, they need to know you’re using the system. We provide you with tons of free promotional materials for your shop, including stickers, wobblers, physical flyers and more! We also have special items, extra templates and refills on demand.

My favorite features are the auto reminders to clients, the appointment confirmation for me, adding profile pics, and keeping my notes - all in one place.

"My favorite features are the auto reminders to clients, the appointment confirmation for me, adding profile pics, and keeping my notes - all in one place."
Cheryl's Hair Studio

Advanced Management Tools

Want to manage your entire team and keep track of your business’s performance with one system? Booksy has additional features designed for business owners and managers whether you have one shop, one hundred shops, or a part of a franchise.

Access levels and security

Protect your business. Booksy lets business owners assign different access levels to staff members based on their roles at the shop, make shared devices password protected, and get alerts for security violations whilst being fully GDPR compliant.

Reporting tools

Generate real-time, customisable reports and stats on every aspect of your business, including business activity, booking statistics, individual staff performance and commissions, sales revenue, client payment history, and so much more; whether that’s one shop, or multiple.

Team management and shift work

As an account owner, you can manage staff calendars’ individually or make modifications to the entire group for easy shift planning across multiple locations.

Start your 14-day free trial now

Set up is super easy!