Eyelash Extension & Brow services.
With over 9 years of experience, I am dedicated to providing high-quality eyelash extension services.
📍 Terms and Conditions 📍
⚜️ Important Information ⚜️
**First-Time Clients:**
If this is your first visit, you must book a patch test at least 48 hours prior to your appointment. This step is essential.
Preparation for Your Appointment
- **Makeup:** Please ensure your lashes are free from mascara and eye makeup. Contact lenses must be removed.
- **Time Management:** The more time spent on makeup removal reduces the time available for your lash application, particularly for infills where time is limited.
Aftercare Instructions
- Follow the aftercare instructions provided during your appointment.
- Avoid oily products near the eyes, and brush your lashes with a clean wand.
- Considerations: Pregnancy, breastfeeding, hormonal changes, and not following instructions may impact retention.
- Avoid heat around the lashes, including sunbeds and saunas. Clean your lashes daily.
Cancellation Policy
- Cancellations must be made at least 3 days before your appointment. Canceling within 3 days will result in the loss of your deposit.
- No-shows without prior notice will incur a charge of 100% of the treatment value.
Infills and Salon Policy
- I do not infill other therapists' work due to differences in products and techniques.
- Lash infills are recommended every 2-3 weeks for optimal results. After 3 weeks have passed, an infill will be considered a full set. Book your infill in advance to avoid disappointment.
- The salon is reserved for clients and myself only; additional guests cannot be accommodated.
Punctuality
- Please arrive on time. If you are more than 15 minutes late, your appointment will be rescheduled, and your deposit will be forfeited.
Refund Policy
- I do not offer refunds. You are paying for my time, products, and services. If you are unhappy, please contact me within 24 hours of your appointment to discuss your concerns. Amendments can be made within 5 days.
Risks and Side Effects
While eyelash extensions are generally safe, there are potential risks:
- **Allergic Reactions:** Some clients may develop an allergic reaction to the adhesive. A patch test will be organized for you at least 24 hours before treatment.
- **Common Side Effects:** Redness, itching, swelling, or irritation may occur but usually settle within 2-3 days. Please keep your eyes closed during the procedure to avoid irritation from adhesive vapors.
- **Rare Complications:** Allergic reactions, loss or thinning of natural lashes, and eye infections may arise. If you experience any issues after your appointment, seek medical advice immediately.
For detailed cleansing instructions, please watch the following video: [Cleansing Your Eyelash Extensions](https://www.facebook.com/pixielashartistry/videos/687999088070478/).
If you have any questions, please feel free to contact me.
Thank you,
Kat