Thank you Lauren😊It was lovely to have you. See you soon

Hi Rosin We’re sorry you were disappointed, but it’s important to clarify: your nails had visible damage and signs of a fungal infection, which we discussed prior to treatment. We adjusted the service in favour of a professional therapist to avoid further harm, which naturally affected polish longevity. This was explained during your visit. A professional nail tech undertook service for your toe nails this was not acknowledged within your review. We prioritize nail health and integrity over quick cosmetic fixes. It’s not a product or application failure — it’s a result of your nail condition at the time. We stand by the safe, professional care you received.