Thank you for sharing your feedback. We’re sorry to hear that your experience did not fully meet your expectations. As we mentioned during your appointment, waxing requires a certain length of hair in order for the wax to properly adhere and remove it from the root. Some of the hairs present were not yet long enough for the wax to grab, which can affect the smoothness of the result. Our goal is always to provide the best possible service, and we’d love the opportunity to welcome you back once the hair has grown to the recommended length for waxing. Please don’t hesitate to reach out if you have any questions about preparation for your next appointment—we’re happy to guide you so you achieve the smoothest outcome possible.