Hi Jaime Thank you for taking the time to leave feedback. We’re truly sorry you were left feeling disappointed — that’s never the experience we want for our clients. I just wanted to kindly clarify that the person using the sunbed was another customer, not a member of our team. We completely understand how that may have been misinterpreted. We really value your continued support and are grateful you’ve previously found our service amazing. We’ve already been in touch privately and we’re glad you accepted the complimentary minutes — we hope that goes some way in making things right. If there’s anything else we can do, please don’t hesitate to let us know. Kind regards, The Sun Kissed Team