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The Loc Lounge Salon
Emerson Way, 5435, 345A, Indianapolis, 46226
4.3
23 reviews

The Loc Lounge Salon

Emerson Way, 5435, 345A, Indianapolis, 46226

Services


    Popular Services

    • Shampoo Retwist & Style

      $120.00+
      1h:45min
    • Shampoo & Retwist

      $80.00
      1h:30min
    • Starter Locs

      $100.00
      2h

  • Other Services

    • Consultation

      $25.00
      30min
    • Starter Locs

      $100.00
      2h
    • Shampoo & Retwist

      $80.00
      1h:30min
    • Shampoo Retwist & Style

      $120.00+
      1h:45min
    • Rope Twist (2strand twist)

      $130.00
      2h
    • Kids Retwist 10 & under

      $50.00
      1h:30min
    • Kids Retwist & Style 10 & under

      $75.00
      1h:30min
    • DETOX

      $25.00
      30min
    • Loc Trim

      $20.00
      30min
    • Loc Repair

      $40.00+
      30min
    • Instant Locs

      Varies
      3h
    • Loc Extensions

      $300.00+
      3h
    • Wicks

      $93.00+
      1h
    • Color

      $85.00+
      1h
    • Highlights

      $80.00
      1h:30min

See Our Work

Amenities

    Reviews

    Reviews are no joke! Booksy values authentic reviews and only verifies them if we know the reviewer has visited this business.
    4.3/5
    23 reviews
    • 5
      18
    • 4
      1
    • 3
      0
    • 2
      0
    • 1
      4

    Genesis M…

    Mar 21, 2021
    First experience was great ! She did a very neat job and was very understanding about my hair . I definitely will be going back ....

    Bryant J…

    Feb 2, 2021
    I am sure I will get a response for my opinion and I welcome it. As a professional, it is customary for 2 way communication between client and owner. I arrived at my 11:30am appointment By 11:25am to ensure I am on time. To my surprise there were 2... clients already in the chair and was told to go wait in the waiting room. I sat there for an hour with no communication on when my appointment will start. I took it upon myself to ask and I was given a 30 minute window. I ran and got something to eat came back and waited another hour. at this time I still got no response on when my appointment would start. I requested a refund and was given an attitude as if I was inconveniencing her. From the looks of the clients head, she would be another hour. It was already 1:30pm and that would have put me in the chair around 2:30. I am generally patient as long as there is communication, but none was given. For me this is not a review but more of a tip for the owner to ensure her new clients have a good experience to keep returning. However I will not be returning and do not suggest this business at this time...
    Replied: Feb 2, 2021
    The Loc Lounge Salon
    This client is correct he did arrive on time. Yes there were 2 clients ahead of him whom also paid for their time. No clients head is the same so it may take a little longer when performing such a tedious job. I asked the client to wait in the client waiting area to be serviced. He came in my suite twice asking how long it would be. I became frustrated bc in this industry you may have to wait your turn at a beauty or barber shop. Your not going to come in my salon being rude to others that have paid their money as well. So when the client asked for a refund I was more than happy to return it. If he was in such a rush he did exactly what he should of done. Get his money back and leave. Thanks for your opinion and have a better day!

    Mike L…

    Feb 2, 2021
    Great environment for locs felt right at home...

    DeonTae D…

    Jan 28, 2021
    Terrible! If you book her early she’s going to be at least 45 mins late this has happened at least 3 times. The most recent time today she didn’t show up at all! I had an old card attached to my Booksy account which I lost so the booking got denied a...nd when I booked with my new card which was confirmed by her she never showed. She kept my deposit $30 and I waited 3 hours. I called and texted her but no answer I had to contact her through social media to get a response. I hate that she is so unprofessional because she is honestly hands down “ the best at doing locs in indianapolis” but enough is enough I can no longer be nice while dealing with her unprofessional service because she’s the best.
    Replied: Jan 28, 2021
    The Loc Lounge Salon
    This client booked an appointment. I canceled the appointment bc the card was declined. The client rebooked the appointment with an accurate card. I confirmed the appointment and received a $30 deposit. The next day I received a notification that his appointment was canceled. I was not at my salon bc I did not have any appointments. The client contacted me via social media and I explained the appointment was canceled and sent a screenshot of the cancellation. I also told this guy a refund was issued. And sent a receipt for the transaction. I have online booking I do not communicate with clients via phone. My transactions are communicated through Booksy or whatever email the client books the appointment under. I apologized for the inconvenience. People will have misunderstandings and some people may not like the way I conduct business. I do not conduct shady business and would not ever cheat anyone out of their money. Which is why I handle all transactions on Booksy so I have receipt of everything. They are entitled to their own opinions. All I can say is try me for yourself. I’m more than sure you will be satisfied with the level of services you receive. Thanks

    Jason B…

    Jan 15, 2021
    Always courteous GREAT WORK!!...

    Tron F…

    Nov 24, 2020
    I made it to the shop and called her and she told me that a message was sent out for my appointment to be canceled but i never received a message and i didnt get my deposit back! She told me she had to talk to boosky about my refund but i still have ...yet to get it, so just $25 lost on my end!
    Replied: Nov 24, 2020
    The Loc Lounge Salon
    I explained to this person all appointments were canceled and refunds were requested due to me being exposed to Covid-19. Refunds through Booksy take 3-5 business days. We are currently in the middle of a world pandemic! Honestly I’m glad this client wasn’t able to come because I am completely against negative people in my salon. If you want to risk your health, have at it! But I refuse to risk my health or anyone else’s for $100. So God bless and take care! Ps. Check your account for your $25 refund! I’m blessed and highly favored. I am not here to rip anyone off! Good day sir!!!

    Zeus C…

    Nov 12, 2020
    Excellent environment, professional and clean. A Master Loctician and the best in Indy hands down....

    Tiffany C…

    Oct 15, 2020
    Excellent customer service and work...

    Gregory B…

    Oct 15, 2020
    ....

    Debra P…

    Oct 3, 2020
    It was a very nice experience & atmosphere loctician very professional....

    denise d…

    Sep 28, 2020
    deidre hudson nor the loc lounge was at this location she never bothered to make contact with me to let me know she moved she’s trying to say i didn’t book the appointment or pay a deposit but i did and do have receipts drove 2 and 1/2 hours for noth...ing if i didn’t pay or get confirmation why did i get a reminder????
    Replied: Sep 29, 2020
    The Loc Lounge Salon
    This lady did not pay a deposit nor was her appointment confirmed. Actually her payment failed! NO DEPOSIT NO SERVICE! So no I was not at my salon bc the client was never book. This lady is harassing me and I am about to report her. I’m not going to post pictures nor go back and forth. Her payment failed! Now she is harassing me and continually leaving bad reviews after disrespecting me with her racial slurs that I have proof of as well. So I hope you all can see past negative people and continue to enjoy coming to the Loc Lounge where we make lemonade out of lemons! I pray God forgives her and everyone have a wonderfully blessed day!

    Magda J…

    Sep 28, 2020
    Clean and friendly Absolutely loved my style...

    Javiel S…

    Sep 24, 2020
    Amazing work on my son hair and I will be definitely getting mine done next...

    Lakeeta L…

    Sep 17, 2020
    Amazing work...

    Shonda M…

    Aug 25, 2020
    Im very pleased will be returning...

    Sequitta M…

    Aug 23, 2020
    Started my locs with Deidre and just had my 1st retwist. I'm so happy with the work she's done and how my locs are progressing!...

    Tkia B…

    Aug 21, 2020
    Deidre did an amazing job on my hair!! Definitely will be going back again & again!!!...

    Jason B…

    Aug 15, 2020
    Always a pleasure having Deidre work on my locs. She is professional, down to earth, and a great conversationalist....

    Kenneth D…

    Aug 11, 2020
    I really enjoyed my experience there, very professional very nice and respectful. I will definitely return in the future....

    Harmony M…

    Aug 3, 2020
    Very professional very neat and clean love my hair most definitely will be returning !!!...
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