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Orbit City Bikes
4544 Indianola Ave, Columbus, 43214
4.4
16 reviews

Orbit City Bikes

4544 Indianola Ave, Columbus, 43214

Services

    • Sales - First Time Visit & Test Rides

      1h:30min

    • Sales - Follow Up Visit & Test Rides

      1h

    • Sales - Pick Up New Bike

      30min

    • Sales - Accessories & Parts

      30min

    • Service - Drop Off - Only bikes sold by OCB.

      20min

    • Service - Pick Up

      20min

See Our Work

Reviews

Reviews are no joke! Booksy values authentic reviews and only verifies them if we know the reviewer has visited this business.
4.4/5
16 reviews
  • 5
    12
  • 4
    2
  • 3
    0
  • 2
    1
  • 1
    1
Sales - First Time Visit & Test Rides
by Oliver
Visited Orbit City Bikes yesterday to see and test ride electric bikes after spending hours watching videos and learning at several online sites over ...the past several weeks. Oliver patiently and in detail explained the basic technology, bike classifications, laws and different options available. Orbit City Bikes had a large selection of electric bikes to choose from including the Gazelle line which uses the Bosch performance line along with other quality components. They had my size, model and accessories all in stock and after a long test drive over hilly and some gravel city streets, I was thrilled that my search for an easy to ride, affordable electric bike was over and purchase completed in only a couple of hours. Being an active senior that recently retired, I can’t wait to happily join my husband on the bike trails and be able to keep up. Great thanks to Orbit City Bikes for a clean, well stocked, efficient system and most of all to Oliver for patiently working with me! Corinne Columbus OH Show more
Service - Drop Off - Only bikes sold by OCB.
by Oliver
THERE WERE FRIENDLY AND QUICK AND RESOLVED MY FLAT TIRE DUE TO DEFECT PROMPTLY AND TO MY SATISFACTION
Sales - First Time Visit & Test Rides
by Jeremy Cogar
Nice shop and the staff was friendly. Prices were a little high but with COVID demand I guess this is to be expected.
Replied: Sep 10, 2020
Orbit City Bikes
Thank you for your review. Our prices have not been affected by COVID. Overall, our prices are lower than comparable bikes. Yes, they are higher than internet bikes, but you get both factory and dealer support as well as bikes built with better components.
Service - Drop Off
by Tom Bennett
Please be advised that the shop is restricting their service appointments to bikes that they sold (i.e., to their current customers) due to COVID-19 a...nd their existing backlog. This was not communicated to me before the appointment. I can't speak to the service. Show more
Replied: Sep 8, 2020
Orbit City Bikes
I'm really sorry we didn't communicate that with you. We are taking your advice and trying to impliment the information oh Booksy.
Sales - First Time Visit & Test Rides
by Tom Bennett
Had a great experience this afternoon! Found just the right bike for me and have already taken a neighborhood ride. Testing was easy and staff really... helped out. Tom was great! Show more
Replied: Sep 10, 2020
Orbit City Bikes
Thanks for your review. Enjoy your eBike!
Sales - Follow Up Visit & Test Rides
by Jeremy Cogar
Great guys here at Orbit City. Test riding these bikes is a breeze and what a great selection of bikes they have IN STOCK! Most online places are on... backorder for e-bikes for months! Show more
Replied: Sep 4, 2020
Orbit City Bikes
Thanks!
Sales - First Time Visit & Test Rides
by Travis Patton
We had a scheduled appointment with Travis. He was ready for us and initially assessed our preferences prior to showing us several eBikes that could m...eet our criteria. He was knowledgeable and kind. He also was great about answering our questions without allowing his preferences to sway us. Show more
Replied: Sep 4, 2020
Orbit City Bikes
Thanks!
Sales - First Time Visit & Test Rides
by Jeremy Cogar
So glad I stopped in to learn more about Electric Bikes. Travis was very informative ..and appreciate the "low pressure"!! Thanks
Replied: Sep 4, 2020
Orbit City Bikes
Thanks!
Sales - Follow Up Visit & Test Rides
by Travis Patton
Great experience. Very knowledgeable staff. Was a great help, Travis is great employee. Good selection of bikes. Bike came well prepped. The q...uick guuide that bike came with is very basic. It says to see user manual for more details. Many of the features were not even mentioned. For example, I Connect not explained in guide. The only problem was the bike did not come with a user manual. How can I get one? Important to have it.. Anxious to get on bike. Again only problem was the user manual not being included. Show more
Sales - Accessories & Parts
by Travis Patton
Great info and very enjoyable visit
Sales - Follow Up Visit & Test Rides
by Travis Patton
We met with Travis who is knowledgeable about the various E-bikes that we were interested in. He listened to our questions and was able to answer them.... My husband and I both went for test drives on several models and both came away with a great new E-bike! As far as we are concerned this store has the best E-bikes. Thanks, Travis. Show more
Sales - First Time Visit & Test Rides
by Travis Patton
Travis was very knowledgable, courteous, and helpful during my appointment. He worked with me during my test rides of 5 different bikes. I will be b...uying from him as soon as I make up my mind as to which ebike to select. Show more
Sales - First Time Visit & Test Rides
by Tom Bennett
No one showed up at the scheduled time.
Replied: Sep 4, 2020
Orbit City Bikes
Sorry Mimi. The owner had an accident that prevented him from being there.
Sales - Pick Up New Bike
by Tom Bennett
Great experience. Very knowledgeable.
Sales - First Time Visit & Test Rides
by Christian Goodknight
Extremely patient and helpful! Listened to my needs. Highly recommended!
Service - Drop Off
by Christian Goodknight
Very nice people