SlayGalore Studio

Hi True - Lee Royal Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our guests to ensure we’re doing a great job.  As you shared in your review, this was not the case for you and for this, I do apologize. My customers are the heart of my business and I pride myself in making sure you are happy. We understand you’re feeling disappointed about your healed results given. I have years of experience and as stated during your first appointment everyones brows heal differently. We may choose a color but the brows fade 30-40 % lighter why initially I stated if we go lighter with color they will fade more and you preferred. As I stated, Healing process varies as different factors come to play. Like skin type , skin texture. Ombré powder fades 30-40% from the first appointment why touchup is always recommended, where we fix and also add color to brows. Due to the healing process. While explaining entire process step by step. We chose color based on your liking and preference you stated you don't want darker cause you would like to color your brows red sometimes to accommodate you. I'd like to make it right for you as my clients needs and wants is my priority. I've sent you an email and if you’d like to chat further, I do hope you will give me another opportunity to earn your business.  Thank you, again, for taking the time to share a review with us. I aim to always provide only the Best to all my clients.