Nail Issuez Nail Spa

As always, "We don’t offer a SERVICE,we provide an EXPERIENCE!”

Thank you. Assurance through thorough SANITATION is my no.1 priority and only comes second to providing an exceptional EXPERIENCE!

Part of my goal is to offer the most RELAXING,PROFESSIONAL and QUALITY EXPERIENCE for all your nail care needs. As always,thank you for your continued support. Because without YOU, there is no ME!

Thank you,as always,it's ALL about the(your)EXPERIENCE! “ I don’t just provide a SERVICE, I offer an EXPERIENCE!

2 services were booked(New Beginnings(Fullset)/Twinkle Toes(pedi). Your appointment was set for 7:30a in which you came over 30mins later without a text,call nor email to voice that you would be late. After 15mins there's a late fee of $35,after 30mins you were supposed to be cancel hence why a cancellationr was put in and removed upon your arrival. When you first arrived it was explained to you that due to your late arrival you would not receive your pedicure but you would still be charged the FULL amount for the service being it was booked. As a service provider it is unfair to the professional for a time slot to be set aside and a client disregards your time,because your time is your money and doesn't show up,the service provider losses and no one else. That's why policies are put in place to prevent losses. When explained you will still be charged you agreed. The total was given to you and you taped your card without question more than likely because it was explained to you prior. Despite all this as well as the unfair negative review and of your lack of respect for my craft and time,I still hope that your birthday turned out better than the previous day due to your tardiness as well. I suppose no good deed goes unpunished! Also a discount was given on top of the full service not being charged.

My apologies once again,unfortunately when I’m servicing clients I try not to talk or stop to check texts as it takes away from my present clients experience. There is a service fee just like any other establishment when offering card payments(cashapp,Apple Pay,payment terminal as well as booking app). Although soakoffs are required at booking in order to do a Refresh,I gave the courtesy of one as well your designs and sculpting a few nails to make your nails more uniform(value:$65). No matter my intentions for your overall experience,your expectations were not met and I sincerely apologize for that. I do appreciate that you enjoy my level of expertise and creativity I brought to your final result. I will take your feedback and apply it to my EXPERIENCES in the future. Again thank you for your patronage and my apologies.

And I appreciate your constant support and how you’re always open to my ideas!

As always thank you for trusting the process,there’s no ME without YOU!

Thank you and look forward to many years to come!

I don’t just OFFER a SERVICE, I PROVIDE an EXPERIENCE!

Thank you,we’re glad your EXPERIENCE met your expectations and we look forward to many more to come!