Features

Whether you're a single user or a whole shop, our customizable features make it easy to get the most from your business.

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Taking appointments 24/7

You can't be available to your clients 24/7 ... but Booksy can. Let clients connect with your business and book visits with no interruption to your day.

  • Client’s Mobile App
  • Web Marketplace
  • Facebook
  • Instagram
  • Yelp
  • Google

Get discovered

Booksy gives you the tools you need to reach out to both new and existing clients, by increasing your visibility across multiple channels . Your account comes with a customizable Booksy profile, a free client app, as well as widgets for your website and Facebook & Instagram ‘Book Now’ integrations. As a trusted Reserve with Google Partner, clients, both existing and new, can also book directly through Google search results and maps.

Keep your schedule full

The easier you make it for clients to book, the more they will book with you. You present your services and your availability online, and clients select the slot that best suits them. It's that simple. You get more control and a fuller schedule - without a single phone call.

Reduce no-shows

Booksy's automatic reminders and customizable cancellation policy help clients commit to the appointments they've made and make sure you get paid for your time. You can also mark no-shows or block clients for even more control.

“As a business owner and working on shop floor, saving time is more important than ever. Not only does Booksy run the bookings side of the business, it also keeps track of your data, something that I feel is vital for the growth of your business. I can effortlessly compare last year’s data with the click of a button. Booksy is more than just a booking app, it’s more like Personal Assistant.”

“As a business owner and working on shop floor, saving time is more important than ever. Not only does Booksy run the bookings side of the business, it also keeps track of your data, something that I feel is vital for the growth of your business. I can effortlessly compare last year’s data with the click of a button. Booksy is more than just a booking app, it’s more like Personal Assistant.”
The Dog House Barbers

All-in-One Calendar Management

It's never been easier to have complete control over your business.

Book & rebook effortlessly

Don't waste time entering booking information: adding, modifying or cancelling an appointment can be as simple as clicking on the calendar, dragging a booking, or using a pre-set recurring or multibooking feature.

Quickly spot any changes

With Booksy, you always know what's on your schedule. Our user-friendly dashboard keeps you informed of all important changes and cancellations made by clients.

Efficiently manage your client records

Booksy contains fully searchable database of clients with many filtering options. Keep everything you need to know about clients in one spot. Track appointment history, reduce no shows, retain clients, add private notes and easily see the status of every appointment with our advanced client database.

Organize your team’s work

No more trying to remember everyone’s availability. As an account owner, Booksy makes it easy for you to manage shifts, vacations and breaks for each staff member. Want to add an appointment? Just enter the service and date, and quickly see which staff members are available for that service.

No more trying to remember everyone’s availability. As an account owner, Booksy makes it easy for you to manage shifts, vacations and breaks for each staff member. Want to add an appointment? Just enter the service and date, and quickly see which staff members are available for that service.

Get many easy to use features

Health & Safety Rules: Let your clients know that their safety is your top priority with Health & Safety Rules. A fully customizable checklist displayed to your clients, via your Booksy profile. Eliminate the need to brief every individual client on new measure's you're taking to ensure safety - let Booksy do it for you. Learn more!

eCommerce: One slick feature to link your online store to Booksy… get ready to upsell! Whether you have your own range of products to sell, or resell your salon products to help clients stick to their beauty regimes when they can’t visit you in the salon, Booksy will help you drive those sales! Learn more!

Mobile Services: Make your clients feel good and look good, from the comfort of their own home. Grow your business with the freedom to work anywhere, and anytime. Learn more about this great new feature.



Saved services: Booksy has partnered with Zoom to bring you Booksy Online Services. Reach new audiences, build your online brand and generate revenue, even when your storefront is ‘closed’. Learn more about this great new feature here.





Covid-19 Disclaimer Form: Ensure the safety of both you and your clients, by presenting a dedicated form before every appointment. Learn more.


Customer support Use our fully customizable online forms and ask your clients to complete them upon booking. No loose pieces of paper or unnecessary filing needed. Find out more.

Boost: Grow your client base and promote your business with Boost! Highlight your business as highly recommended and take advantage of an exclusive suite of marketing tools to attract new customers and fill gaps in your day, including Flash Sales, Last Minute Discounts and Happy Hours.Want to know more about Boost? Click here to find out more!


I’m Ready!: In a post-covid world, we want to ensure you can manage social distancing in the most business-savvy way. We've introduced a new feature that will help you easily notify your clients when it’s the perfect time to enter your salon and everything has been prepared to safely start the appointment. Introducing, I’m Ready! Learn more!

Gift Cards: Powered by Booksy, for your business. Get ready to up your business game. Increase bookings, encourage customer loyalty and reach new audiences with the latest feature from Booksy - Gift Cards. Learn more!



Packages and Memberships A hassle-free way to offer packages and memberships for your services! No expensive systems required, gain more revenue and boost your brand through your biggest advocates - your clients!




Waitlist: Fully booked? Great news! With Waitlist, clients can request to be automatically notified when an appointment slot becomes available. This keeps your calendar full and saves having to manually notify multiple people wanting to book. There’s no additional cost for this incredible feature.

Custom Pre-Service Questions: Need to ask your client questions ahead of some services? Our fully customizable tool allows your client to answer these upon booking.



Schedule Optimization: An easy-to-control feature that optimizes any gaps in your day and making it available for appointments, bringing in more revenue.



Manage Multiple Locations: Running multiple storefronts or a chain? It’s never been easier. Manage them all from one screen - Booksy is perfect for multi-location businesses.



Dedicated Migration Specialists: Ready to move? We have all the tools you need to help migrate your clients and appointments from your previous system, walk-in set up or paper-based calendar, our migration specialists and friendly customer success team are here to help you manage the most seamless switch.

Secure Operating System: Allocate different levels of permission within the Booksy Biz app for your team members - different users can have different levels of control as to what they can see and manage.


I love the fact that you make everything so easy for the client. Also love the fact that my day is organised and I have control of may day. I walk into work already knowing the potential for the day.

“I love the fact that you make everything so easy for the client. Also love the fact that my day is organised and I have control of may day. I walk into work already knowing the potential for the day.”
Joanna Dineo

Accept payments easily and securely

No extra apps, systems or hardware. One simple system to accept payments, reduce no-shows, and track your transactions.

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Accept card payments directly from your phone

Use Mobile Payments to charge your client’s stored credit card directly. You’ll experience a faster and more secure checkout process.

Reduce no-shows and guarantee your income

Protect yourself against no-shows by using Prepayments or Cancellation Fees. Guarantee your income even if your clients don’t show up.

Easily manage and track your transactions

Feel confident about your cash flow with real-time reports and notifications. Plus, get paid fast with daily payouts.

Have peace of mind with Booksy’s Mobile Payments

Spend less time on your payments thanks to a quick setup process, an easy checkout experience, and a team of experts to help you fight any payment disputes.

Checkout is easier than ever for you and your clients

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Clients can store their credit card directly

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Complete the checkout process in seconds

3

You and your clients will receive an email receipt

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You'll receive daily payouts from your transaction

Booksy’s Mobile Payments were a godsend. I was getting fed up with people being no-calls, no-shows. Now I can keep people accountable and charge people even if they don’t come.

"Booksy’s Mobile Payments were a godsend. I was getting fed up with people being no-calls, no-shows. Now I can keep people accountable and charge people even if they don’t come.”
Danyel Nicole Beauty Inc

Personalized Marketing Tools

Use your own style to get the word out about your business.

Acquire new customers

Reach more people easily. Send emails and texts to existing clients with referral promotions, and attract potential clients our high quality digital flyers.

Increase frequency of visits

Timing is everything when encouraging clients to book. Along with sending messages instantly, you can choose to send messages periodically, assign a message to be sent at a future date, or even have messages sent when clients meet certain filter criteria.

Reach the right people

Booksy provides you with easily customizable email, text, and social media templates for every occasion. Whether you want to reward your loyal clients, welcome back clients who are slipping away or offer a birthday special, our client filter can be used to automatically send targeted messages for maximum results.

Generate more money from each appointment

Encourage clients to add products and services to their regular appointments with group rates, two-for-one specials, product discounts and more.

Build your online presence and reputation

Nothing promotes your business better than the great results of happy clients. Booksy profiles include a fully-verified client review system and photo gallery to present your work, giving you the credit you deserve and clients the information they need to book comfortably.

Get your clients bookings themselves

For clients to see the value of Booksy on their end, they need to know you’re using the system. We provide you with tons of free promotional materials for your shop, including stickers, wobblers, physical flyers and more! We also have special items, extra templates and refills on demand.

My favorite features are the auto reminders to clients, the appointment confirmation for me, adding profile pics, and keeping my notes - all in one place.

"My favorite features are the auto reminders to clients, the appointment confirmation for me, adding profile pics, and keeping my notes - all in one place."
Cheryl's Hair Studio

Advanced Management Tools

Want to manage your entire team and keep track of your business’s performance with one system? Booksy has additional features designed for business owners and managers.

Access levels and security

Protect your business. Booksy lets business owners assign different access levels to staff members based on their roles at the shop, make shared devices password protected, and get alerts for security violations.

Reporting tools

Generate customizable reports on every aspect of your business, including business activity, booking statistics, individual staff performance, sales revenue, client payment history, and much more.

Team management and shift work

As an account owner, you can manage staff calendars’ individually or make modifications to the entire group for easy shift planning.

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